Elmore, Alabama
100% full Not resolved

I have ordered two transmissions from Automotix.The first transmission arrived damaged; shipping container intact, but part visibly damaged.

The tail shaft was crushed; pictures included. The second transmission was completely locked up. I spoke with Rob, a supervisor, who would not give me his last name or extension. I need this resolved now and they are giving me the warranty runaround.

This ordeal has caused me to be in a rental car for four weeks and incur further monetary loss in labor charges.

The transmission shop that I took my vehicle to is also aggravated as this issue is costing them hassle and lift time.I will never shop with Automotix again and I suggest you never do.

Review about: Subaru Forester Transmission.

I didn't like: Fraudulent quality claims.

Review #631809 is a subjective opinion of a user.

Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Price Affordability
Reason of Review / Monetary Loss Damaged or defective / $3476
Preferred solution Full refund and cost incurred from rental vehicle and additional labor cost.

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