Contact Auto Shack Customer Service
Auto Shack Phone Numbers and Emails
Toll-Free Number:
-
(866) 990-3871
Auto Shack Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Auto Shack is 8669903871.
The longest wait times are on Thursday and Tuesday, while the shortest are on Monday. The average call time is 5 minutes.
People call Auto Shack mainly because of return/ replace, refund, shipping and delivery.
Contact Information
Auto Shack Website:
Auto Shack Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 7:00pm
Saturday - Sunday: 9:00am - 5:00pm
Summary of Auto Shack Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Auto Shack?
Shipping and Delivery Question:
- “Missing parts from Order”
- “Missing order”
- “U guys sent me the wrong parts”
Return/ Replace Question:
- “Return”
- “Replacement parts”
Payments and Charges Question:
- “I placed an order, was debited from my account but did not receive an invoice or tracking number”
Refund Question:
- Refund almost 2 months old not recieved
Staff Question:
- “Customer service”
Product/ Service Question:
- “Order a part”
Request for Information Question:
- “Looking for a left front wheel assembly for a 2006 250 HD I need the whole hub the connect the rocker the ball joint the inner and outer tie rod ends in and the brake lines I need the whole wheel hub”
Other Question:
- “Want to oder ML radiator for 1999 model”
- “To Rtn a part order”
- “Need labels”
Compare Auto Shack Customer Service To
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