East Stroudsburg, Pennsylvania
2 comments
Not resolved

I ordered L.E.D.lights for a motorcycle on AUTOLUMINATION.COM which is run by a man named Chris Bacon.

They have detailed pictures and descriptions of their products on their website so you make an educated decision as to the product you are looking for. I was interested in some tiny lights that they had pictured and described these lights as being constructed of stainless steel. I received these lights and they were chrome plated PLASTIC!! You could immediately tell they were plastic because the chrome plating was peeling off and there was white plastic underneath.

Additionally, the lights were not of the same design as the pictures on their website. I contacted the company and they emphatically insisted these lights were steel. They most certainly were not steel !! I returned the lights to them as they had suggested I do if I was not happy.

I did return these lights (at my own expense) and was given a PARTIAL refund due to a 20% restocking fee. I contacted the company again and insisted they give me a full refund due to their deceptive advertising. I was repeatedly told the lights were as described and I would not be getting the rest of my money back from them. I continued to e-mail them (since this is the only way to contact them) demanding my money back and they have ignored my e-mails.

This company deceptively advertised these lights, wrongly charged me for their lies and now refuses to return my money!!!!What a repugnant company.....Beware!!

Review about: Motorcycle Led Lights.

Review #294681 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Auto Lumination?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1089434

Wow quite a complaint for $4.99!

Anonymous
to Anonymous #1089689

It's not the money...it's the principle.Google thier company and you will see numerous complaints from others.

They should be in jail.

They are not in the business of illumination, they are in the business of ripping people off.They are nothing but crooks..believe me

You May Also Like

Intoxalock Ignition Interlock has faulty equipment providing false readings and costing consumer $$$ Intoxalock "I recently had an issue with my intoxalock device. This is the third time this has happend in 9 months. This situation allowed me to start my car and then..." Read more Michigan Motorz - EVIDENCE DEMANDS A VERDICT Michigan Motorz "We do not agree with this customer and his unpleasant comments to our dear dealer Michigan Motors and as matter of fact he should be appreciated that we were able..." Read more Bendpak HD 14T 4 post lift Bendpak "I purchased this lift in 2015 for my personal uses. I didn't install this lift I called Bendpak and I went with their recommendation for a lift installer closest to..." Read more 4l60e piece of trash.  Monster transmission Monster Transmission "So my husband bought a transmission this was our 2nd explained situation to monster transmission they took all the things into account for what he wanted and we paid the..." Read more Shipito - They are thieves and scammers !! Shipito "In my first purchase was all perfect, (because the purchase was of little value). In my second purchase, of greater value, they told me that my package was lost in..." Read more Cichic - 6-months of Waiting...and Then Some Cichic "I ordered a dress off this website and it said it would take "7-10 days...so I choose the express shipping (2-3) days, which costed $20 dollars more. Guess I forgot..." Read more Insight Global - DO YOU NEED URGENT LOAN Insight Global "We are muslim Organization formed to help people in needs of helps,such as financial help. So if you are going through financial difficulty or you are in any financial mess,and..." Read more Weathertech Canada - Terrible Mat fit and louzy costumer service Weathertech Canada "I purchased a set of front floor mats for my 2017 Jaguar XE. They took weeks to arrive and when they did unfortunately the fit was awful. There are big..." Read more