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Autel Robotics remains in operations in Russia despite the Russia-Ukraine war.

Contact Autel Robotics Customer Service

Autel Robotics Phone Numbers and Emails

Toll-Free Number:

  • (844) 692-8835
    United States
Call customer service
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Customer Service:

  • (844) 460-0454
    United States

Autel Robotics Emails:

Customer Service
European Union, Other Region, United States, United States
Legal
Privacy Inquiries
Sales/ Reservations
Asia-Pacific, Euro, Latin America, Middle East and North Africa
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How to Contact Autel Robotics Customer Service?

Most Popular Number:

(844) 692-8835
United States
author avatar
Rebecca A. Garland
PissedConsumer Reporter

The company provides a completely free phone number to assist customers: 844-MY-Autel or 844- 692-8835. This Autel support number will work if you are in the United States. If you need enterprise-level support, you should call 844- 460-0454. For consumers outside the United States, calling options are not available.

Always double-check the phone number you are dialing before making the call to Autel customer service. If you are a private consumer, always contact the first phone number. Prepare all necessary purchase receipts or individual numbers to expedite the assistance process.

You can find Autel Robotics headquarters at 22522 29th Dr. SE, Ste 101, Bothell, WA 98021, United States. You can also send a letter there with a complaint or request, and the response will be sent to your return address. Likewise, use this address to send documents or equipment if needed. First, check the necessity of this by contacting a consultant through their mobile phone number or email address.

You can make use of the Autel Robotics Care program, which provides online assistance. It can be found in the relevant section of Autel customer service on the official website. Alternatively, there is an option to send an email to an address that depends on your geographical location. If you are in the United States, write to support@Autelrobotics.com. If you are in Europe, your address would be support.eu@Autelrobotics.com. For all other regions, you can reach them at after-sale@Autelrobotics.com.

Autel Robotics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Autel Robotics Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email

  • The best phone number to call Autel Robotics is 8446928835. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday and Saturday.

  • People call Autel Robotics mainly because of website/ application and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Autel Robotics Website:

Autel Robotics Help Center:

Corporate Office Address:

Autel Robotics Co., Ltd.
22522 29th Dr SE, Ste 101
Bothell, Washington 98021
United States

Other Info (opening hours):

Other Location:

18th Floor, Block C1, Nanshan iPark,

No. 1001 Xueyuan Avenue,

Nanshan District,

Shenzhen,

Guangdong 518055,

China

More contact details

Autel Robotics Rating Based on 1 Review

Rating details

1.0 more details
Price Affordability
Diversity of Products or Services
Customer service
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All 1 Autel Robotics reviews

Rating stats

Rating trend

Summary of Autel Robotics Customer Service Calls

8 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Autel Robotics?

Request for Information Question:

  • “Tech support”

Website/ Application Question:

  • “Problem installing split screen in autel controler”

Other Question:

  • “Troubleshooting”
  • “Nano lite”
  • “Case number 32366”
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