Contact Australian Unity Customer Service

Three Australian Unity emails are available for consultation. Clients seeking to discuss health insurance needs can reach the relevant agent at corporatepartnerships@australianunity.com.au between business hours. For general customer service, customerservice@australianunity.com.au is the email address. Those reaching out for health insurance, banking, wealth & investments, independent & assisted living, and well-being resources can also use the Australian Unity contact email for consultation. To reach the legal department for a relevant issue or inquiry, write to ggslegal@australianunity.com.au. After reviewing your request, the company representative will respond within two or three working days.

Users seeking to discuss a critical or complex issue with the company agent can meet them in Australian Unity Limited at Level 15, 271 Spring Street, Melbourne, Victoria 3000, Australia. The Australian Unity address is open for in-person consultation Monday through Friday between 8:30 AM and 8:00 PM. However, a prior appointment is still best to ensure efficient assistance upon arrival. Those unable to do so can send a letter to the company headquarters for safe communication and better solutions to their problems.

For online consultation, visit the Australian Unity website and hover on Help & Support on the homepage. Next, click Contact Us and select the reason for consultation among the available options. That will direct you to the relevant department for assistance. Users can also follow the company on social media platforms like Instagram, YouTube, Facebook, Twitter, and LinkedIn for information, updates, and assistance. Another option is to submit an online inquiry form. To do so, click Submit an Inquiry on the same page, provide all the required information, and relay the request between the Australian Unity hours. Customers with general queries about products and services can also consult the FAQs section to find their answers.