Australian Taxation Office phone number for individuals is +6 113 2865. If you have Lodge and Pay Enquiries contact the company at +6 113 1142. Individuals who need to order ATO Publications should contact the office at +61 130 072 0092. Do you need payment support? Call the customer care team at +61 130 088 0217 to get assistance. Customers who have faced or witnessed fraud should immediately report it by calling the company at +61 180 000 8540. The corporate emergency line for urgent inquiries can be reached at +61 180 080 6218.
Australian Taxation Office email address for fraud reports is reportemailfraud@ato.gov.au. The support department for business clients can be reached at corporatestrategy@ato.gov.au. Do you need assistance with annual reports? Drop a line at annualreport@ato.gov.au to address all your inquiries. Customers who need copies of their tax documents should send a request to copiesoftaxdocuments@ato.gov.au.
All media inquiries should be sent to mediaunit@ato.gov.au while the address for legal emails is dpo@ato.gov.au.
The company is headquartered in Canberra. Australian Taxation Office address is Australian Taxation Office, Ground Floor, Ethos House 28-36 Ainslie Avenue, Canberra, Australian Capital Territory 2600, Australia. If you want to have an in-office conversation with a company representative, you need to book an appointment in advance. If you seek to contact the company by post, send your letters to ATO Complaints, PO Box 1271, Albury NSW 2640.
Australian Taxation Office hours of operation are Monday through Friday between 8 am and 6 pm. Support phone lines are available during these business hours as well, however, some of the lines operate between 8 am and 5 pm. For example, the line for overseas inquiries and for international GST inquiries is available between 8 am and 5 pm.
Customers who prefer contacting the company online should go to the “Contact Us” page of the Australian Taxation Office website and scroll down to the “Go online” paragraph. Then, they should choose between “Live Chat”, “Social media and online forums”, and “In writing” contact options to submit a message or leave feedback.
