Contact Austin Energy Customer Service
Austin Energy Phone Numbers and Emails
Toll-Free Number:
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(888) 340-6465Toll- Free
Customer Service:
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(512) 974-1897Not English Language
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(512) 477-3663TDD
Emergency/ Hotline:
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(512) 322-9100Report A Power Outage
Austin Energy Emails:
Austin Energy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best email to contact Austin Energy is aecommercial@austinenergy.com. 33% of customers use this email address to address their issues and concerns.
The best phone number to call Austin Energy is 8883406465. 100% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Saturday.
Contact Information
Austin Energy Website:
Austin Energy Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax Numbers:
City Of Austin Utilities: +1 (512) 505-4037
Multifamily Partnership Program: +1(512) 505-4024
Hours
Monday - Friday: 7:00 a.m. - 9:00 p.m.
Saturday: 9:00 a.m. - 1:00 p.m.
Locations:
Utility Customer Service (East Branch)
Rosewood-Zaragosa Center
2800 Webberville Road
Austin, TX 78702
Utility Customer Service (North Branch)
8716 Research Blvd., Suite 115
Austin, TX 78758
Billing Address
PO Box 2267
Austin, TX 78783-2267
Fax:
Summary of Austin Energy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Austin Energy?
Other Question:
- “Set up temporary power”
- “To get my electric back on”