Contact Austin Energy Customer Service
Austin Energy Phone Numbers and Emails
Toll-Free Number:
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(888) 340-6465Toll- Free
Customer Service:
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(512) 974-1897Not English Language
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(512) 477-3663TDD
Emergency/ Hotline:
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(512) 322-9100Report A Power Outage
Austin Energy Emails:
Contact Information
Austin Energy Website:
Austin Energy Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax Numbers:
City Of Austin Utilities: +1 (512) 505-4037
Multifamily Partnership Program: +1(512) 505-4024
Hours
Monday - Friday: 7:00 a.m. - 9:00 p.m.
Saturday: 9:00 a.m. - 1:00 p.m.
Locations:
Utility Customer Service (East Branch)
Rosewood-Zaragosa Center
2800 Webberville Road
Austin, TX 78702
Utility Customer Service (North Branch)
8716 Research Blvd., Suite 115
Austin, TX 78758
Billing Address
PO Box 2267
Austin, TX 78783-2267
Fax:
Summary of Austin Energy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Austin Energy?
Other Question:
- “Set up temporary power”
- “To get my electric back on”
Ask a First Question About Austin Energy
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