Austin Energy Phone Numbers and Emails

Toll-Free Number:

  • (888) 340-6465
    Toll- Free

Customer Service:

  • (512) 974-1897
    Not English Language
  • (512) 477-3663
    TDD
  • (888) 340-6465
    Toll- Free

Emergency/ Hotline:

  • (512) 322-9100
    Report A Power Outage

Report Fraud:

  • (512) 972-7475
    Report Electric Theft, Meter Tampering

General Info:

  • (512) 505-7181
    AE Design North - Kramer Lane Service Center
  • (512) 505-7682
    AE Design South - St. Elmo Service Center
  • (512) 322-6160
    Cell Towers And Pole Attachment
  • (512) 482-5346
    ECAD Energy Audits
  • (512) 322-6522
    Electric Distribution Easements
  • (512) 494-9400
    GreenChoice
  • (512) 972-7537
    Multifamily Partnership Program
  • (512) 322-6559
    On-Site Energy Resources/District Energy

Jobs/ Career:

  • (512) 322-6523

Media:

  • (512) 322-6514
    Media Relations

Austin Energy Emails:

Business Customer Service
Complaints/ Feedback
Streetlight Problems
Customer Service
Financial Support Plus 1 Program
General Info
Cell Towers And Pole Attachment, Customer Energy Solutions, ECAD Energy Audits, Green Building, GreenChoice, Multifamily Partnership Program, On-Site Energy Resources/District Energy, Open Records Requests, Public Information, Tree Pruning
Legal
Media
Community Outreach
More phone numbers and emails Less phone numbers and emails

Austin Energy Contact Information

Austin Energy Website:

Austin Energy Online Chat:

Corporate Office Address:

Austin Energy
721 Barton Springs Road
Austin, Texas 78704-1194
United States

Other Info (opening hours):

Additional Fax Numbers:

City Of Austin Utilities: +1 (512) 505-4037

Multifamily Partnership Program: +1(512) 505-4024


Hours

Monday - Friday: 7:00 a.m. - 9:00 p.m.

Saturday: 9:00 a.m. - 1:00 p.m.


Locations:

Utility Customer Service (East Branch)

Rosewood-Zaragosa Center

2800 Webberville Road

Austin, TX 78702

Utility Customer Service (North Branch)

8716 Research Blvd., Suite 115

Austin, TX 78758

Billing Address

PO Box 2267

Austin, TX 78783-2267

Fax:

+1 (512) 505-4035
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