Reply by Austen Morris Associates May 12, 2015

Austen Morris Associates (AMA) has a twenty year heritage and currently serves clients globally. In 2006 the Manila office was opened to support the China office with the needs of a growing client base in Southeast Asia while adding strength to the global customers services team. In 2013 the company opened its first African office in Johannesburg, South Africa which is fully regulated by the FSB.

Austen Morris Associates has developed a client servicing system, which is effortless and straightforward to use. We focus on the services requested and those most utilized by our clients. Because everything is online all clients have access to their investment information at any time. This information includes daily investment valuations, direct access to fund fact sheets, customized online portfolio recommendations, a summary of growth of assets under management and an automated system for delivering and accepting portfolio recommendations.

We take any feedback very seriously. We are responding to your review here as your post is anonymous and you did not leave any contact details so we are unable to follow up with you directly.
 
All of our clients are provided with a detailed breakdown of any fees and charges that relate to their chosen investment including any relevant technical guides and policy terms and conditions. It is then a requirement for every client to sign a separate form confirming that they have received and read these documents.

In addition, if a client has chosen to invest in a ‘sophisticated investment’ which is the type mentioned, they are then required to sign an additional disclaimer which has to be submitted to the multinational institution that their investment is held with. This disclaimer lists exactly the structure of the investment and all relevant risks that are associated with it.

Unfortunately, there is no way to invest 100% risk free and although we make any risks clear to our clients we understand that this is still disappointing when an investment does not perform in the way that it is expected to.

Should any genuine client wish to reach out to their Consultant, Client Services Manager or a member of the Senior Management, we would like to invite you to visit one of our licensed city center offices or make contact via any of the below details.

Feel free to visit our Consultants LinkedIn profiles to view more satisfied clients testimonials. 

Austen Morris Associates 
www.austenmorris.com
clientservices@austenmorris.com

China: +86 21 6390 1233
South Africa:  +27 (0) 11 514 0745
Philippines:  +632 224 1859
Author's
12 comments

I trusted Austen Morris (Jordan Morley) with my retirement fund.They reduced the fund by 40 per cent through investing in funds that produce large fees.

He invested about 1/3 of my small fund in LM even though there was already evidence that they were bankrupt. Avoid this company at all costs, use a UK based company where you get proper protection. I am looking for compensation-let you know what happens.

The situation with my funds has been described as a car crash by a funds.manager in a reputable company and I.now look forward to poverty for the rest of my life.As Jordan said to him it's openly numbers!

Review about: Investment Funds.

Review #459746 is a subjective opinion of a user.

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Comments

Lamtoss
#866947

An action group of advisers with clients invested in the LM Investment Management fund range has highlighted how its concerns about the Australian financial regulator not acting quickly enough over the firm’s collapse were included in a detailed Australian Government Senate report.

The Advisers Committee for Investors (ACI) identified this as one of its key achievements to date, one year on from its formation, in its executive committee report covering the period since LMIM went into Voluntary Administration in March 2013.

In the June report on the performance of the Australian Securities and Investments Commission, the ACI was quoted as stating that the ASIC failed to take “substantial early steps to deal decisively with the causes and results of this corporate collapse contrast starkly with the quick action and early prosecutions after the Bernie Madoff scandal broke in the United States.”

According to ACI chairman Simon Litste, who represents Japan for the group, the Senate Report is quite damning on the ASIC‘s role with not just the ACI “pointing a finger at a tardy regulator. Nevertheless, we take comfort from the fact that our efforts and protests have reached government”.

The ACI grew from a small core of IFAs who designed and signed a charter in June 2013, and now has a spread of advisers across Europe, the Middle East and Asia.

In a statement, Mondial CEO Sean Kelleher, who represents the Middle East grouping, said:...

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Anonymous
#866382

http://international-adviser.com/news/products/regulatory-legal-sets-sights-on-lm-advisers

Regulatory Legal Solicitors, the law firm which is seeking redress for investors in a number of high profile fund suspensions, is now setting its sights on the LM Investment Management fund range.

The company said it is trying to contact investors who may have been sold any of the LM’s now suspended funds over the past few years, and is encouraging them to get in touch.

Anonymous
#788752

I used an equally useless firm called Holborn Assets based in Dubai.They also advised placing a large amount of money in LMM, through Friends Provident International.

None of the fees were properly explained, I never received proper paperwork, no follow up, the number of mistakes and errors and mis-information received from unbelievable.Now left with nothing but massive charges that FPI reckon I owe them for "managing" a fund that has gone bust, was very close to a ponzi scheme and was already in trouble when they were flogging it.

Anonymous
#786679

I am vastly entertained to see that Geeiliet posts the same response to all the complaints about Austen Morris, surely that advisor cannot be so prolific that he has slept with all the wife's of the complaints on this site.The other thing worth noting is that as soon as a new post arrives people start to pick up on it.

In particular if you are in correspondence with AM about a complaint as soon as relevant post is made they refuse to deal with you anymore.. They must have google alerts for new posts as an individual named in a complaint mentioned a new post with hours of it being listed, then amazingly a flurry of unhelpful votes came in, the cynic in me might suggest that Austen Morris staff immediately vote on the site to try to discredit the post. How could I be so cynical. Ten real message is if they aren't regulated don't do business with them.

If they have been banned from practicing in the UK it's for a very good reason.

You've worked hard for this money make sure you invest with a UK regulated company that offers you protection against bad advice if you can't find them online on the FCA register in the UK don't let them through your door.

Joker
#777951

A joke in the shanghai expat community is circulating now (it is how I heard Austen Morris name first time and now I see this post I finally understand.

The joke : John and Lucas are talking after hours in one of these famous bier bar for expat so famous in shanghai.

John - I'm fed up with my boss, I want him finish like these begs.

Any idea Lucas?

Lucas - you see this box in Plexiglass full of biz card close to the barman?Take your boss' biz card and drop it in.

John - that's it?

Lucas - Yea, Austen Morris will cold call him tomorrow.

Greg
#752338

Tired of hearing all this whining, you entered into this investment with the knowledge that the investment go down as well as up and there was no guarantee that you will make money.I think you must have signed a risk disclosure form.

Unfortunately it did not work out for you this time. But now we have a great new fund platform I suggest you to give that a try, we will stick you in structured notes which I don’t quite understand myself but it makes us a lot of money and has a lot less chance of losing you money.

Though it may lock up your capital for 5 years or so, you are a long-term investor anyway, so it shouldn’t really matter.This time we guarantee to do a better job, you can trust us!!

Serenity now
to Greg Tokyo, Tokyo, Japan #760298

"Tired of hearing all this whining"

"we will stick you in structured notes which I don’t quite understand myself but it makes us a lot of money"

"This time we guarantee to do a better job, you can trust us!!"

In those 3 lines you have the IFA industry in a nutshell: they don't care, they don't understand, but you can trust them.

Decker
#751245

At least he didn't invest you in the Porten capital scam, rumor is he lost $1 million for one client in that black hole of an investment.

Geeiliet
Valencia, Valencia, Spain #749014

I am lucky enough to have been in financial services for many years and have now retired from the industry. This now allows me to present my views without the fear of retribution against my old company. Ann_Phillipe, the author of all this nonsense is a very upset man because his wife was caught having sexual liaisons with a financial adviser. The actual adviser is a very close friend of mind and still works in China. I am fully aware of the name of the poster and will consider releasing his name unless the comments on this site are kept factual because most of what is on this blog is trash. Please see the below post made earlier this year,

Dave

Aug 17

Hamilton, it's obvious you know who this ann-phillipe is, it's time to name and shame and then all of us will know. A lot of his original post is factually rubbish as well, nice to see AMA in the spot light for a change, sorry guys :)

Reply

Bluegreen

Aug 17

Hamilton please don't release ann_Philippe's real name, this would be entirely unfair on his wife and will cause problems. Not good either if these other IFA companies get his name, you must know that.

Reply

HAMILTON

Aug 14

Here we go again, ann_Philippe bashing the whole financial industry whether it is Manila, China or elsewhere.

Take it out on the Adviser that slept with your wife, not the entire...

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JF Logan
Shanghai, Shanghai, China #748553

Sorry for your bad encounter... In my case, Austen Morris Associates had to select 12 shares among 190, guess what? my best share performed 88th. Incompetence? no. Random selection? no. Actually theses low life selects funds that get them sort of "backdoor commission".

But will you be surprised if I tell you that their new head *** man, William Coppin who was found guilty of securities fraud in the UK, having been banned for life from the industry, has found a home with the unregulated Austen Morris Associates? Your money is controlled by these type of people.

For further information Google "William Coppin", and all of the relevant information is there.

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