Contact Austar Customer Service
How to Reach a Person at Austar
Verified Contact Information
-
+61 130 013 0799New customers
Customer Service:
-
+61 130 065 7346Existing customers
-
+6 138 325 2701Overseas
Headquarters:
-
+6 129 813 6000
Customer Service:
corporateaffairs@foxtel.com.au
Legal:
privacy@foxtel.com.au
Privacy Inquiries
Austar Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Austar Phone Number
+61 130 065 7346
Most Popular Austar Email Address
corporateaffairs@foxtel.com.au
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
97% phone, 3% email
Common Reasons for Contact
Product/ service, activation/ cancellation and return/ replace
Austar Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Austar Phone Number | +61 130 065 7346 |
| Most Popular Austar Email Address | corporateaffairs@foxtel.com.au |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Product/ service, activation/ cancellation and return/ replace |
Contact Information
Corporate Office Address:
Foxtel
5 Thomas Holt Drive, North Ryde
Sydney,
New South Wales
2113
Australia
Summary of Austar Customer Service Calls
28
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Austar?
Product/ Service Question:
- “Can't get Austar flinders to work”
- “Foxtel not working”
- “Disconnect”
Return/ Replace Question:
- “I need the address to return a sat top box”
- “Return of box”
Request for Information Question:
- “Need help austat not working”
- “Technical support”
Activation/ Cancellation Question:
- “Cancellation”
Account Question:
- “To postpone my subscription for a few months due to Lismore flood's”
Other Question:
- “No longer requier”
- “To join”
- “To get it on at home”
About
Summary
AUSTAR's television subscriber base has grown to 747,148 (at 30 June 2010), the largest subscription television operator in regional and rural Australia. ...
Austar