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Austar is now Foxtel

Contact Austar Customer Service

Austar Phone Numbers and Emails

Customer Service:

  • +61 130 065 7346
    Existing customers
  • +61 130 013 0799
    New customers
  • +6 138 325 2701
    Overseas

Headquarters:

  • +6 129 813 6000
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Austar Emails:

Customer Service
Legal
Privacy Inquiries
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Austar Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Austar is 611300657346. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday.

  • People call Austar mainly because of product/ service, activation/ cancellation and request for information.

PissedConsumer Club

Contact Information

Corporate Office Address:

Foxtel
5 Thomas Holt Drive, North Ryde
Sydney, New South Wales 2113
Australia

Summary of Austar Customer Service Calls

26 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Austar?

Product/ Service Question:

  • “Can't get Austar flinders to work”
  • “Foxtel not working”
  • “Disconnect”

Request for Information Question:

  • “Need help austat not working”
  • “Technical support”

Activation/ Cancellation Question:

  • “Cancellation”

Return/ Replace Question:

  • “Return of box”

Account Question:

  • “To postpone my subscription for a few months due to Lismore flood's”

Other Question:

  • “No longer requier”
  • “To join”
  • “To get it on at home”

About

Summary

AUSTAR's television subscriber base has grown to 747,148 (at 30 June 2010), the largest subscription television operator in regional and rural Australia. ...

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