Contact Aulani Customer Service

The Aulani email is not available to send the request to the company. You can use the online application to submit questions using the website. Open the Contact Us tab on the platform and fill in details about your user's experience and questions. If you want the address to send the hard copies of documents, use the Aulani headquarters at 92-1185 Aliinui Drive, Kapolei, Hawaii 96707, United States.

Aulani hours are from 8 a.m. to 8 p.m. EST daily. During operating hours, you can use several Aulani contact methods, like online chat and the telephone number. The rest of the support methods are available regardless of business hours. If you have doubts about operating hours, open the entity's site to get updated information.

The Aulani website is available in several languages. You can change the language settings at the bottom of the page. If you want to get more details on your phone number, press the Contact Us tab at the bottom of the screen. The FAQ section is in the second half of the page. Customers can observe the accommodations by pressing the Rooms and Offers tab at the top of the page.