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Contact Aulani Customer Service

Aulani Phone Numbers and Emails

Toll-Free Number:

  • (866) 443-4763
Call customer service

Customer Service:

  • (407) 560-4300
    Disney PhotoPass™ Service
  • (808) 674-6200
    Premium Experiences
  • (866) 814-3569
    Resort Activities – Dining, Spa and Excursions
  • (321) 939-4610
    Weddings
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How to Contact Aulani?

Most Popular Number:

(866) 443-4763

The Aulani customer service phone number for general information about the company is 866-443-4763. The support team has another telephone number, 407 560 4300. For premium experience questions, you can call 808-674-6200. The support number 866-814-3569 provides clients with information related to resort activities. If you want to book the services for the wedding organisation, use the number 321 939 4610. The Aulani phone number can be reached during the company's operating hours.

The Aulani email is not available to send the request to the company. You can use the online application to submit questions using the website. Open the Contact Us tab on the platform and fill in details about your user's experience and questions. If you want the address to send the hard copies of documents, use the Aulani headquarters at 92-1185 Aliinui Drive, Kapolei, Hawaii 96707, United States.

Aulani hours are from 8 a.m. to 8 p.m. EST daily. During operating hours, you can use several Aulani contact methods, like online chat and the telephone number. The rest of the support methods are available regardless of business hours. If you have doubts about operating hours, open the entity's site to get updated information.

The Aulani website is available in several languages. You can change the language settings at the bottom of the page. If you want to get more details on your phone number, press the Contact Us tab at the bottom of the screen. The FAQ section is in the second half of the page. Customers can observe the accommodations by pressing the Rooms and Offers tab at the top of the page.

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Contact Information

Aulani Website:

Aulani Help Center:

Corporate Office Address:

Aulani, A Disney Resort and Spa
92-1185 Aliinui Drive
Kapolei, Hawaii 96707
United States

Other Info (opening hours):

Hours: 9:00 AM - 9:00 PM

More contact details

Summary of Aulani Customer Service Calls

1 TOTAL
CALL
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aulani?

Refund Question:

  • “Got changed twice and want a refund”

Other Question:

  • “Items left behind”

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