Audiobooks - Billed without notification

12 of 17 AudioBooks reviews

I had the 30-day free trail that I completely forgot about until I checked my PayPal and e-mail this morning. I was charged the monthly fee of $14.95 and when I called customer service to cancel my unauthorized subscription they were polite and quick about the process, but what I failed to realize was this:

Simply Audiobooks gives you a portion of your refund back but Audiobooks does not give ANY refunds back and I am a bit annoyed about it.

1) I was not notified my free subscription was ending at any time. The only reason I even knew about the subscription was the e-mail they sent AFTER I was billed notifying me about my available credit points.

2) I cancelled the same day I was charged so refunding me money back wouldn't have been any hassle, but under the guidelines they can't give you a refund of any kind.

3) I honestly forgot I even had the account in the first place because I was only sent one e-mail during the 30-day trail.

This review is a subjective opinion of a user.
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Monetary loss:
Product or service
Audio Book Trial
Review category
Periodicals & Publishing
review #495878
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12 of 17 AudioBooks reviews

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