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Contact Audio Technica Customer Service

Audio Technica Phone Numbers and Emails

Toll-Free Number:

  • (800) 443-4669
Call customer service
Send Message

Customer Service:

  • (330) 686-2600

Audio Technica Emails:

Accessibility
Customer Service
Application Support, Artist Relations, Credit, OEM, Repair Requests, Trade customers
Jobs/ Career
Human Resources
Legal
Privacy Inquiries
Sales/ Reservations
New Parts
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How to Contact Audio Technica?

Most Popular Number:

(800) 443-4669
Total calls: 12 Issue resolved: 1 Last call: Jun 3, 2025
author avatar
PissedConsumer Reporter

The Audio Technica phone number is (800) 443-4669. If you need to reach the corporate headquarters, please call 330-686-2600. Audio Technica customer service representatives can assist you with your order, address your payment and shipping issues, provide information about the available products, help you start an item return, and address other consumer inquiries. Audio Technica support representatives are available Monday through Friday from 8.30 am to 5.30 pm EST.

If your question is not time-sensitive, contact the company by email. The Audio Technica email for repair requests is service@tli-atus.com. To get in touch with the support department, send a note to customerservice@support.atus.com. If you are an artist who would like to learn about partnership options, send a message to artistrelations@atus.com. Do you have questions about credit? Shoot a note to credit@atus.com to get assistance. Customers who have sales inquiries can contact the company at sales@atus.com. If you are looking for new parts, drop a line at parts@tli-atus.com. If you have problems with the Audio Technica website navigation, send a message to webmaster@atus.com.

The corporate head office is based in Ohio. If you have mailing inquiries, send them to the following Audio Technica address: 1221 Commerce Drive, Stow, Ohio 44224. In case you seek to return an item, make sure to contact the support team first to get information about the return address.

Customers can contact the company via the Audio Technica website. To check out all the contact options, you need to go to the “Contact Us” page. Depending on the nature of your inquiry, choose the contact form and fill it out. After reviewing your message, one of the support representatives will get in touch with you.

Audio Technica Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Audio Technica is 8004434669. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Monday. The average call time is 2 minutes.

  • People call Audio Technica mainly because of return/ replace, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Audio Technica Website:

Audio Technica Help Center:

Corporate Office Address:

Audio-Technica U.S., Inc.
1221 Commerce Drive
Stow, Ohio 44224
United States

Other Info (opening hours):

Hours of Operation:

8:30 a.m. – 5:30 p.m. Eastern time


Other Location:

5 Millennium Way, Leeds,

England LS11 5, GB

More contact details

Fax:

330-688-3752

Audio Technica Rating Based on 3 Reviews

Rating details

4.0
more details
Style and Design
Diversity of Products or Services
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Audio Technica Customer Service Calls

16 TOTAL
CALLS
02:01 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Audio Technica?

Return/ Replace Question:

  • “Wants to Replace my Headphones as it not working properly”
  • “Need a replacement cord for turntable”

Shipping and Delivery Question:

  • “Location of place too purchase replacement stylus”

Product/ Service Question:

  • “Faulty equipment”

Website/ Application Question:

  • “Documentation needed for at8538 remote power module ASAPcan not find user manual on your website”

Request for Information Question:

  • “Preamp information”

Other Question:

  • “Lost blue light with rca jack on my turntable need a new one”
  • “Set up 24 wireless”
  • “Warrenty claim”

Compare Audio Technica Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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