Skip to content

Contact Audio Technica Customer Service

How to Reach a Person at Audio Technica

Verified Contact Information

Toll-Free Number:

  • 1-800-443-4669
Call customer service
Send Message

Customer Service:

  • 1-330-686-2600

Audio Technica Emails:

Accessibility
Customer Service
Application Support, Artist Relations, Credit, Repair Requests, Trade customers
Jobs/ Career
Human Resources
Legal
Privacy Inquiries
Sales/ Reservations
New Parts
oem@atus.com
OEM

Audio Technica Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Audio Technica Phone Number
1 (800) 443-4669
Average Calls duration
2 minutes
Most Popular Audio Technica Email Address
audio-solutions@atus.com
Issue Resolution Rate
Low (11% reported full resolution)
Contact Method Distribution
84% phone, 16% email
Common Reasons for Contact
Return/ replace, product/ service, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Audio Technica?

Most Popular Number:

(800) 443-4669
Total calls: 12 Issue resolved: 1 Last call: Jun 3, 2025

The Audio Technica phone number is (800) 443-4669. If you need to reach the corporate headquarters, please call 330-686-2600. Audio Technica customer service representatives can assist you with your order, address your payment and shipping issues, provide information about the available products, help you start an item return, and address other consumer inquiries. Audio Technica support representatives are available Monday through Friday from 8.30 am to 5.30 pm EST.

If your question is not time-sensitive, contact the company by email. The Audio Technica email for repair requests is service@tli-atus.com. To get in touch with the support department, send a note to customerservice@support.atus.com. If you are an artist who would like to learn about partnership options, send a message to artistrelations@atus.com. Do you have questions about credit? Shoot a note to credit@atus.com to get assistance. Customers who have sales inquiries can contact the company at sales@atus.com. If you are looking for new parts, drop a line at parts@tli-atus.com. If you have problems with the Audio Technica website navigation, send a message to webmaster@atus.com.

The corporate head office is based in Ohio. If you have mailing inquiries, send them to the following Audio Technica address: 1221 Commerce Drive, Stow, Ohio 44224. In case you seek to return an item, make sure to contact the support team first to get information about the return address.

Customers can contact the company via the Audio Technica website. To check out all the contact options, you need to go to the “Contact Us” page. Depending on the nature of your inquiry, choose the contact form and fill it out. After reviewing your message, one of the support representatives will get in touch with you.

PissedConsumer Club

Contact Information

Audio Technica Website:

Audio Technica Help Center:

Corporate Office Address:

Audio-Technica U.S., Inc.
1221 Commerce Drive
Stow, Ohio 44224
United States

Other Info (opening hours):

Hours of Operation:

8:30 a.m. – 5:30 p.m. Eastern time


Other Location:

5 Millennium Way, Leeds,

England LS11 5, GB

More contact details

Fax:

330-688-3752

Summary of Audio Technica Customer Service Calls

16 TOTAL
CALLS
02:01 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Audio Technica?

Return/ Replace Question:

  • “Wants to Replace my Headphones as it not working properly”
  • “Need a replacement cord for turntable”

Shipping and Delivery Question:

  • “Location of place too purchase replacement stylus”

Product/ Service Question:

  • “Faulty equipment”

Website/ Application Question:

  • “Documentation needed for at8538 remote power module ASAPcan not find user manual on your website”

Request for Information Question:

  • “Preamp information”

Other Question:

  • “Lost blue light with rca jack on my turntable need a new one”
  • “Set up 24 wireless”
  • “Warrenty claim”

Compare Audio Technica Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Audio Technica? What happened? What can we help you with?
Submit review Don't show this popup