Contact Audicus Customer Service
How to Reach a Person at Audicus
Verified Contact Information
Toll-Free Number:
-
1-888-203-1096
Customer Service:
-
1-844-551-9920
-
1-888-979-6918
General Info:
-
1-855-971-0451
Audicus Emails:
Customer Service
Media
Press Inquiries
Audicus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Audicus Phone Number
1 (888) 203-1096
Average Calls duration
1 minute
Most Popular Audicus Email Address
contact@audicus.com
Issue Resolution Rate
Low (13% reported full resolution)
Audicus Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
Audicus Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Audicus Phone Number | 1 (888) 203-1096 |
| Average Calls duration | 1 minute |
| Most Popular Audicus Email Address | contact@audicus.com |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Audicus Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 85% phone, 15% email |
| Common Reasons for Contact | Request for information, product/ service, payments and charges |
| Prepare before the call to Audicus | First and last name, email or phone number |
Call Volume by Day
Contact Information
Audicus Website:
Audicus Help Center:
Corporate Office Address:
Audicus
115 W 27th St
New York,
New York
10001
United States
Other Info (opening hours):
Hours:
Monday - Sunday: 9 am – 6 pm ET
Summary of Audicus Customer Service Calls
28
TOTAL
CALLS
CALLS
00:44
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Audicus?
Request for Information Question:
- “Information”
- “Need help”
- “Information on my hearing aids”
Product/ Service Question:
- “Need repair or tune up on previous purchased aids from you”
- “Hearing aids not working.”
- “Hearing won't work”
Payments and Charges Question:
- “Payments”
- “Change billing date”
Return/ Replace Question:
- “Return”
- “Replacement”
Staff Question:
- “Service repair/no support/no answers”
Shipping and Delivery Question:
- “Where do I get the cleaning supply for the hearing aids?”
Other Question:
- “Supplies”
- “I need to stop my maintenance contract on my hearing aids.”
- “Upgrade”
Compare Audicus Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Audicus