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Contact Audicus Customer Service

Audicus Phone Numbers and Emails

Toll-Free Number:

  • (888) 203-1096
Call customer service
Send Message

Customer Service:

  • (844) 551-9920
  • (888) 979-6918

General Info:

  • (855) 971-0451

Audicus Emails:

Customer Service
Media
Press Inquiries
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How to Contact Audicus?

Most Popular Number:

(888) 203-1096
Total calls: 14 Issue resolved: 1 Last call: May 22, 2025
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PissedConsumer Reporter

Audicus customer service provides multiple telephone support options to ensure that their customers achieve assistance when needed. Audicus number 1-888-203-1096 is the toll-free contact point for reaching the customer care executive and discussing your queries and concerns. Alternatively, users can talk to their customer service representatives via 1-844-551-9920 or 1-888-979-6918. These Audicus contacts help troubleshoot customers' problems and provide personalized support for their hearing aid products. Moreover, 1-855-971-0451 is another phone number that connects you directly to their customer service team. Audicus caters to customers every day of the week by telephone, with working hours from 9 AM to 6 PM ET. Their team is well-equipped to address any concerns related to product selection, maintenance, or technical issues.

For direct support and assistance with their services, use the Audicus customer service email help@audicus.com to send your written inquiries to Audicus customer service. Audicus's email provides general information or inquiries through contact@audicus.com. Moreover, individuals seeking media-related information about Audicus can direct concerned emails to press@audicus.com. Additionally, 115 W 27th St, New York, New York 10001, United States, is the office address of Audicus, where customers and stakeholders can receive professional responses tailored to their needs.

To contact Audicus customer support through the Audicus app, users first need to download the app from the App Store or Google Play. After installing the app, move ahead with the Audicus login using your existing account details. If you are new to Audicus, sign up for your account to access the app features. Within the app, click on the "Support" or "Contact Us" section to connect with the customer support team, and then you can send a direct message or make a call using the provided contact details. Audicus provides alternative communication channels if there is a delay in response. In such scenarios, Audicus support phone numbers or emails will help you without causing unexpected delays.

Audicus website is an excellent resource to contact their customer service team. The website provides helpful contact information for customers to get their queries resolved promptly. From email addresses to phone numbers, the Audicus website provides one place, ensuring that users can have a hassle-free experience. The website also has self-help materials like FAQs, video tutorials, and product manuals. These resources are curated to help customers resolve common issues and understand product functionality.

Audicus Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    92% phone 8% email
  • The best phone number to call Audicus is 8882031096. 61% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Tuesday.

  • Be prepared for the call as Audicus may ask you for the following information to identify you as a customer: email, phone number or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Audicus Website:

Audicus Help Center:

Corporate Office Address:

Audicus
115 W 27th St
New York, New York 10001
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 9 am – 6 pm ET

More contact details

Audicus Rating Based on 5 Reviews

Rating details

3.0
more details
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Audicus Customer Service Calls

23 TOTAL
CALLS
00:00 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Audicus?

Product/ Service Question:

  • “Need repair or tune up on previous purchased aids from you”
  • “Hearing aids not working.”
  • “Hearing won't work”

Request for Information Question:

  • “Information on my hearing aids”
  • “Help reprogram and re install app”
  • “Have a question”

Return/ Replace Question:

  • “Return”
  • “Replacement”

Staff Question:

  • “Service repair/no support/no answers”

Shipping and Delivery Question:

  • “Where do I get the cleaning supply for the hearing aids?”

Payments and Charges Question:

  • “Change billing date”

Other Question:

  • “I need to stop my maintenance contract on my hearing aids.”
  • “Upgrade”
  • “To quit sending me emails”

Compare Audicus Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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