Maybe Prime & Audible duped you to?

9 of 58 Audible reviews

I have purchased a Prime membership and subscribed to Audible. I purchase audiobooks with both the monthly credits and directly. The public customer facing web page states "Account page states "Save 30% on all audiobooks purchased without credits." I never received any discount. I contacted Audible customer support page and request a credit for 30% for all audiobooks I purchased without book credit.

They flatly denied the request, even when I provided the proof from their own website.

I can easily see thousands of other Prime/Audible members have been duped too. I have filed a BBB complaint requesting refunds for all prime/audible members that purchase content without a credit and did not receive the promised discount.

This review is a subjective opinion of a user.
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Additional Fees
Warranty
Billing Practices
Privacy and Data Security
Delivery Service
Diversity of Products or Services
Product or Service Quality
Price Affordability
Customer service
Website
Turnaround Time
Advertised vs Delivered
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
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  • What I liked
    • First experience itself is bad
  • What I disliked
      No items

Reason of review:
Not as described
Preferred solution:
Price reduction
Monetary loss:
$15
Product or service
Amazon Prime Membership
Review category
Auctions and Internet Stores
review #929729

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9 of 58 Audible reviews

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