Contact AuctionNinja Customer Service
AuctionNinja Phone Numbers and Emails
Toll-Free Number:
-
(888) 497-3352
AuctionNinja Email:
AuctionNinja Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call AuctionNinja is 8884973352.
The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 2 minutes.
Be prepared for the call as AuctionNinja may ask you for the following information to identify you as a customer: nothing.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call AuctionNinja is 8884973352.
The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 2 minutes.
Be prepared for the call as AuctionNinja may ask you for the following information to identify you as a customer: nothing.
People call AuctionNinja mainly because of account, product/ service, payments and charges.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact AuctionNinja is alerts@auctionninja.com.
Contact Information
AuctionNinja Website:
AuctionNinja Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Support Hours:
Monday - Friday: 09:00 am - 05:00 pm ET
Summary of AuctionNinja Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AuctionNinja?
Account Question:
- “Auction company has lost many items and I need them to be held accountable”
- “Trying to fix my account”
- “Issue with the account.”
Payments and Charges Question:
- “An out dated credit card was used for an item I purchased at the Monroe CT Estate Sale on 3/5. I changed the primary credit card on my account. please confirm that Item # 2075086 lot 197 total purchase price $23.84 has been paid so I can pick up the”
- “Credit card fraud (turkish airline tickets) need to uodate my credit card”
- “Payment”
Product/ Service Question:
- “I made a bid on an item, was outbid and let that lot go. I had other bids working and won a few of those but on th bid I let go, the screen suddenly showed I was the highest bidder with a bid I never entered. I'd like someone to call me re this.”
- “Ned to withdraw an offer”
- “Cannot complete purchase due to incorrect email on notice.”
Shipping and Delivery Question:
- “Tracking number needed”
- “Never received order”
- “I did not receive my money from the auctioneer after my items were sold. She also won't call me back or respond to my text messages.”
Cards Question:
- “Auction ninja put the item on the wrong credit card, never informed me”
- “Will not except my credit card it is perfectly fine”
Request for Information Question:
- “I need help to change credit card”
- “Question about your seller”
Activation/ Cancellation Question:
- “To reactivate my account”
Refund Question:
- “Refund”
Other Question:
- “Why is pick 5 not modifying pictures”
- “I want to start my auction”
- “List of 5 Auctions I’d like to schedule”
Compare AuctionNinja Customer Service To
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