Contact athenahealth Customer Service
athenahealth Phone Numbers and Emails
Toll-Free Number:
-
(800) 981-5084
Legal:
-
(888) 807-2076Privacy Inquiries
-
(617) 402-1000Privacy Inquiries
athenahealth Emails:
athenahealth Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call athenahealth is 8009815084. 100% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday.
People call athenahealth mainly because of account, request for information, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call athenahealth is 8009815084. 100% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday.
People call athenahealth mainly because of account, request for information, payments and charges.
The best email to contact athenahealth is askhr@athenahealth.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
athenahealth Website:
athenahealth Help Center:
Corporate Office Address:
Summary of athenahealth Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call athenahealth?
Account Question:
- “Can't log in to do notes”
- “Cant log in patient portal”
- “Logging in problems”
Request for Information Question:
- “I want to know if pepto bismal will affect the results of a stool PCR test for E. coli?”
- “I have filed a grievance with my primary care provider, it seems they do not know how to order prescriptions. They do not understand the relevance of nut. Getting my prescriptions as well as other issues”
- “Had question! Still no answer!!!!!”
Payments and Charges Question:
- “Billing”
Return/ Replace Question:
- “Change my address”
Cards Question:
- “Card”
Product/ Service Question:
- “I'm George Brown getting ready to get your insurance card”
Shipping and Delivery Question:
- “Did not receive my order”
Activation/ Cancellation Question:
- “Cancel emails”
Other Question:
- “Trouble with portal”
- “Need to collect the data for a patient”
- “Missed a call”
Compare athenahealth Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.