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Contact Athearn Customer Service

Athearn Phone Numbers and Emails

Toll-Free Number:

  • (888) 959-2307
Call customer service

Customer Service:

  • (310) 763-7140

Athearn Emails:

Customer Service
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Athearn Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    65% phone 35% email
  • The best phone number to call Athearn is 8889592307. 82% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday and Wednesday, while the shortest are on Saturday.

  • People call Athearn mainly because of product/ service and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Athearn Website:

Athearn Help Center:

Corporate Office Address:

Athearn
1600 Forbes Way Suite 120
Long Beach, California 90810
United States

Other Info (opening hours):

Hours of Operation:

Monday - Friday: 8:30 A.M. - 3:30 P.M. PST

More contact details

Athearn Rating Based on 2 Reviews

Rating details

4.0
more details
Exchange, Refund and Cancellation Policy
Customer service
Price Affordability
Website

Rating stats

Rating trend

Summary of Athearn Customer Service Calls

11 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Athearn?

Request for Information Question:

  • “Help with athearn genesis”
  • “Questions about recent order”
  • “How to set up caboose”

Product/ Service Question:

  • “New Product Development”
  • “Genesis DCC locomotive does not work”
  • “Purchase”

Other Question:

  • “Parts needed”
  • “Parts”

Compare Athearn Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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