Contact ATB Financial Customer Service
How to Reach a Person at ATB Financial
Verified Contact Information
Toll-Free Number:
-
1-800-332-8383
Customer Service:
-
1-877-363-4855ATB Business Solutions support Line
-
1-800-661-9619Telephone banking
Complaints/ Feedback:
-
1-844-392-9359
Media:
social@atb.com
ATB Financial Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular ATB Financial Phone Number
1 (800) 332-8383
Average Hold Time
00:02:10
Average Calls duration
7 minutes
Most Popular ATB Financial Email Address
social@atb.com
ATB Financial Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (13% reported full resolution)
ATB Financial Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular ATB Financial Phone Number | 1 (800) 332-8383 |
| Average Hold Time | 00:02:10 |
| Average Calls duration | 7 minutes |
| Most Popular ATB Financial Email Address | social@atb.com |
| ATB Financial Live Agent Availability | 33% of callers successfully reach a real person |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Contact Method Distribution | 87% phone, 13% email |
| Common Reasons for Contact | Cards, request for information, payments and charges |
Contact Information
ATB Financial Website:
ATB Financial Help Center:
Corporate Office Address:
ATB Financial
2100 10020 100 St NW
Edmonton,
Alberta
T5J 0N3
Canada
Other Info (opening hours):
Hours:
Monday - Friday: 9 am - 5 pm MT
Summary of ATB Financial Customer Service Calls
26
TOTAL
CALLS
CALLS
06:36
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ATB Financial?
Cards Question:
- “My card is blocked”
- “Lost card”
- “MasterCard expiry”
Request for Information Question:
- “To get help inorder to get to safety”
- “Confirm card”
- “Check my card balance”
Account Question:
- “Account balance”
- “Account”
Product/ Service Question:
- “Loan”
Payments and Charges Question:
- “Debit card not working”
- “Stop payment”
Activation/ Cancellation Question:
- “Cancel transaction”
Return/ Replace Question:
- “Money exchange”
Other Question:
- “I need a stammer with showing my bank and address on it”
- “Online banking”
- “Estate probate”
Compare ATB Financial Customer Service To
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ATB Financial