Clute, Texas
1 comment
Not resolved

Cell broken under warranty. They wait for broken phone to come in, 3 months, then send you broken phone. Horrible policies for customer service.

Review about: Asus Zenfone 2 Ze551Ml Cell Phone.

Review #909542 is a subjective opinion of a user.

Ease of Use
Price Affordability
Discounts and Special Offers
Delivery Service
Product or Service Quality
Customer service
Advertised vs Delivered
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Style and Design
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Asus?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Las Vegas, Nevada, United States #1211497
Mr. Shih
I purchased this router based on the reviews that were on the web. The unit worked well for a while then it started to overheat and loose connection. I called tech support they had no clue, so I just on until one day it would not connect at all. There are thousands of people that cutting holes in the cover and adding fans to cool the unit. I would do the same but mine doesn’t connect at all anymore. The company had to know this now they want to charge me to fix a bad design flaw. I am retired computer tech and on a fixed income, I am asking you to fix or replace my router to restore my faith in your company and your products. It works great when it works but now my home is down everything was connected to the router phone, TV, computers. I request your help in resolving the issue. Thank you in advance.

You May Also Like

"I should have known better about a product that has THREE different names! Tablet bought 7/2014; numerous issues with spontaneous crashes and hangs. Android OS updated by Asus 2x over..." Read more
" Found a video where everything is free. He shouldnt be selling this, it is not right. What he has done is shameful, everyone should see this video, and they..." Read more
"Nabi aut of age! Go buy $150 samsung tablet .Set up for yur child...That is it.. Way!!! Im saying that look here ,I did buy junior ,dreamtab ,fuhu nabi2 ...." Read more
"I requested a quote, which they gave but were really pushy over the phone. I sent off my PS4 to have the fan fixed. Hardly heard a thing from them..." Read more
"Where is my items? Status updated delivery, but to whom you sending? No signature when delivery?? I put office address, but you deliver at night? You give to whom? Why..." Read more
"POSHMARK always sides with the buyer, in this instance the buyer claimed the item was brown which is clearly purple with navy undertones. I didn't photo shop or try to..." Read more
"I went to Taco Bell on March 22, 2017, I ordered two chalupa supremes with nacho cheese. I went inside to order these to go, got my order and went..." Read more
"My fiance bought a wedding dress from these crooks on Feb 1, 2017. It arrives stuffed in a plastic bag shoved in our roadside mailbox!!!!!!!! Are you freaking kidding me!!!!..." Read more