Contact Asuris Northwest Health Customer Service

There are four official emails to contact the customer care department. However, each connects you to a specific team of experts and should be used according to your purpose; for instance, those requesting general customer service can submit their queries and concerns to cs@asuris.com. To seek Medicare advice, use the Asuris Northwest Health contact email, medicareappeals@asuris.com, for consultation with the relevant agents. Consumers with privacy inquiries can consult via privacy_office@asuris.com. Lastly, if your purpose is to contact the compliance officer for legal matters, email compliance@cambiahealth.com, and the respective agent will respond efficiently within working hours.

Customers seeking to visit or mail written correspondence to the Asuris Northwest Health headquarters can use the address 200 SW Market St., 11th Fl., Portland, Oregon 97201, United States. That is feasible for all purposes, from general inquiries to complex issues or complaints. However, it is better not to prefer in-person consultation if the matter can be resolved online.

Users can reach Asuris Northwest Health customer service six days a week. However, the operational hours might vary slightly on different days. From Monday to Friday, the company offices open during their regular business hours, from 5:00 AM to 8:00 PM PST. On Saturday, the working hours are likely shorter, between 8:00 AM and 4:30 PM PST.

Customers can find several consultation options by visiting the Contact Us page on the company's official website. The best method to submit your request to Asuris Northwest Health customer service is to write a message in the dialog box after entering your ZIP code. If you can't find the dialog box, click the “Change” link next to the “For Individuals & Families” label and enter your ZIP code in the “Change Your Location” box. Calling the Asuris Northwest Health phone number is also an option available on the same page. When doing so, clients must have their member ID card available so the agent can verify their account and start assisting them as soon as possible.