I have been using astrill vpn in China for over 3 years now.However this past year Astrill vpn customer service has been just awful.
they have even insulted their customers in some angry rage. (see attached photo). Their vpn service has not been working properly for the last 3 months. You can't connect via their own software and the alternative software only connects to the vpn for 30 seconds.
If you need a reliable VPN in China Don't use this company.I have switched to another VPN in China and no problems.
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- There vpn services
- Reason of review:
- poor quality and customer service
- Product or service
- Astrill Vpn
- Review category
You May Also Like
- "I received a $50 Debit card from T-Mobile issued by CitiBank ( a risky and frustrating process alone). At no time was I advised or did I agree to an..."
- "To Frontier Communications, As a internet service provider across the United States of America, you lay claim to the largest rural provider of Internet, and Telecommunications. While you are quite content..."
- "So here it is 1am, I'm still up watching netflix, while also downloading app updates, computer updates, and downloading iTunes music. I wake up the next morning and here..."
- "I bought two jawbone bands, UP2 and UP3 in the space of six months, one for me and one for my mother. After the first one broke after only 4..."
- "They do not stand behind their products. Purchased chain saw it ran for less than 2 minutes and froze up and they said nothing they could do. DO NOT BUY..."
- "This is how the sweater I ordered arrived. It was defective to start and the plastic string that gives it the wavy look at the hem was completely coming out...."