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Contact Astrill Customer Service

Astrill Phone Numbers and Emails

Customer Service Number:

  • (323) 522-5635
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Astrill Emails:

Customer Service
business@astrill.com
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How to Contact Astrill Customer Service?

Most Popular Number:

(323) 522-5635
Total calls: 23 Last call: Nov 7, 2024
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PissedConsumer Reporter

Astrill customer service number is 1-323-522-5635. People interested in the company and its services can enquire at this number about the company's plans and its offerings. A free trial can be arranged with customer service. Company experts can assist with VPN support, installations, and app issues. Aspects regarding refunds, company licenses, servers, and more can be discussed with customer service.

Astrill contact is possible via email. Business customers can email support@astrill.com for specialized business assistance. Customers who don't want to discuss their problems on the phone can use the company's email facility. It is always a good idea to communicate with the company via email. Emails are ideal records of all the correspondence between the company and customers. Customer service can be emailed at business@astrill.com. Due to the many emails received daily, there might be a response delay of 1 to 2 business days. All emails are attended to.

Customers can contact the company via the Astrill website. Go to the website at www.astrill.com and click Support to talk to live support. The company is online now. Click on Start Online Chat and receive a new page with a welcome greeting from the company's online support. To help the company better serve customers, provide information before chatting with a representative. Usually, customers need technical support and have pre-sales questions. Customers can also send messages via the contact form on the website. Astrill will respond within a few hours. To send a message, click Send message and fill out the form. Clients must ensure their names and the subject for reaching out are entered. There is also a box to elaborate on the concerns.

Customers who have any issues with Astrill VPN must contact Astrill support. Support is available twenty-four hours a day, seven days a week. Astrill VPN provides nonstop support over live chat, e-mail, and phone and is available 24/7 without any disruptions. Knowing that there is 24/7 support available gives customers peace of mind. This is also one of the reasons for Astrill's success.

Astrill Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    66% phone 34% email
  • The best phone number to call Astrill is 3235225635.

  • The longest wait times are on Monday and Thursday, while the shortest are on Tuesday. The average call time is 1 minute.

  • People call Astrill mainly because of product/ service, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Astrill Website:

Astrill Help Center:

Corporate Office Address:

Astrill
Oliaji Trade Centre, 1st floor, Victoria
Mahe, South Carolina
United States

Astrill Rating Based on 7 Reviews

Rating details

1.9
more details
Diversity of Products or Services
Reliability
Price Affordability
Customer service

Rating stats

Rating trend

Summary of Astrill Customer Service Calls

23 TOTAL
CALLS
01:09 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Astrill?

Product/ Service Question:

  • “I have a problem with this von in my laptop”
  • “Not working”
  • “Astrill not working”

Account Question:

  • “VPN log in issue”
  • “Subscription for use in China + Use in devices”
  • “You changed my subscription”

Payments and Charges Question:

  • “Miss paid”
  • “Paid 1 year extension by my sister Tupou Finucane. I live in China you still closed my VPN on expiry date. Please reopen. Urgent need.”
  • “Double paid”

Website/ Application Question:

  • “Problems with downloading”

About

Summary

Launched in 2009, Astrill is a firm specializing in VPN services. Astrill offers VPN services for globe trotters and home users alike. The VPN services provider has its registered office in Seychelles. Soon after its inception, Astrill broadened its reach to the markets of the Unites States and the European Union offering unrestricted and secure Internet access to hundreds and thousands of users. With Astrill, users can securely browse from any screen being it PC, tablet or a smart phone. At Astrill, customers will find plenty of packages for corporate and individual use as well as VPN routers and add ons.

Astrill reviews and complaints

Astrill is ranked 373 out of 2052 in Telecommunications category

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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