AstralPool - Pool filter part O'ring

1 of 2 AstralPool reviews

Here is an up date the that very rare O'ring that cannot be found anywhere in Australia, now ASTRAL POOLS head office manager tells me the part has to come from somewhere overseas and I have to wait another month, or I can buy the complete filter part NOW for about $400.00!...which they have in stock...

the O'ring is about $12.00, so I asked if they could take that o'ring part out of the new filter for me so I can get my pool water back in good condition, but they said no it can't be done!! not their policy what ever that means..

so I have to keep putting liquid chlorine in to stop it going green....I will never buy anything from this Australian Company.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Product or Service Quality
Staff
Value for money
Website
Customer service
Price Affordability
Diversity of Products or Services
Warranty
More

  • What I liked
      No items
  • What I disliked
    • Not at all happy

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
$200
Product or service
Canterbric Sand Filter D600
Review category
Plumbing fixtures
review #901886 by

Author wants to be contacted by the company. Learn more

Had an experience with AstralPool? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
1 of 2 AstralPool reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

 
×
You were reading a complaint about AstralPool.
Filing a new complaint about
×