AstralPool - Pool filter part O'ring

1 of 2 AstralPool reviews

Here is an up date the that very rare O'ring that cannot be found anywhere in Australia, now ASTRAL POOLS head office manager tells me the part has to come from somewhere overseas and I have to wait another month, or I can buy the complete filter part NOW for about $400.00!...which they have in stock...

the O'ring is about $12.00, so I asked if they could take that o'ring part out of the new filter for me so I can get my pool water back in good condition, but they said no it can't be done!! not their policy what ever that means..

so I have to keep putting liquid chlorine in to stop it going green....I will never buy anything from this Australian Company.

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  • What I liked
      No items
  • What I disliked
    • Not at all happy

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
$200
Product or service
Canterbric Sand Filter D600
Review category
Plumbing fixtures
review #901886

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1 of 2 AstralPool reviews

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