Austin, Texas
Featured on Facebook Not resolved

I purchased Renter Insurance with Assurant via Geico.I've had them for some years now.

A few days ago I went to the store and the bathroom mirror in my apartment had fallin from the wall crashed destroyed a custom make up holder with the make up in the box ruined glass everywhere. Assurant said they covered things falling but it had to be like a tree. I am like are you serious? I am paying for a personal content policy which is everything within the four walls.

I live in an apartment this should be covered!!!!! The adjuster and his supervisor were extremely rude. I wrote the CEO, VP and then went to Twitter and said i wont stop telling people until my claim is paid.

The VP of claims called me back and said your claim will not be paid so stop twitting.Sad.

Review about: Renters Insurance.

I didn't like: Rude customer service, None payment of claim, Didnt fix the solution.

Review #918753 is a subjective opinion of a user.

Additional Fees
Price Affordability
Insurance Plans Acceptance
Discounts and Special Offers
Customer service
Value for money
Product or Service Quality
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
PRODUCT OR SERVICE Assurant Renters Insurance
Reason of Review / Monetary Loss Problem with delivery / Not specified
Preferred solution Be fair in paying the claim

Had an Experience with Assurant?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Ottawa, Ontario, Canada #1217743

I read that you live in an apartment and have renter's insurance.The purpose of renter's insurance is to protect your personal property from loss or damage.

If you had reported these items stolen, damaged in a flood, or fire they would have to pay because the landlord's property insurance doesn't cover it. We are landlords and our property insurance only covers the dwelling, not the contents. Therefore our rental agreement specifically advises our tenants that they must purchase rental insurance for their personal property. Time to call the insurance commissioner and file a formal complaint.

Call your assemblyman.

How would a tree fall inside an apartment.That's laughable.

Sugar Grove, North Carolina, United States #1213149

I think that should be covered by your LANDLORD.Give them a call and see if they will help.

to Anonymous Irving, Texas, United States #1218672

You are correct. If the building is unsafe, it is the landlord's fault.

You May Also Like

ToCo Warranty - Review in Insurance category  from New York City, New York Toco Warranty "SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. I refused to go further with conducting business with TOCO after reading these disturbing reviews and for the second time I have been harassed..." Read more Globe Life Insurance - Globe Life is refusing to pay life insurance claim Globe Life Insurance "My husband of 56 years and I immigrated to the U.S. from the Philippines to live with my daughter and family, and I became an American citizen soon after. ..." Read more Hole in One International Lawsuits Hole In One International "I was involved in the Trump Hole in One Dispute and this company that did the SCAMMING and . . . they were brutal in disparaging other companies when after..." Read more Assurant Claim Review Assurant "Assurant Solutions is an unethical company that should investigated for nonpayment to rightful claims. Would not accept claim on broken watch band that caused watch to stop working when it..." Read more Prudential Visas Scam - Beware from big scammer  Prudential Visas Scam "Beware from big scammer - They don’t have valid trade license for immigration activity. - They are not authorized agent for Canada, Australia and new Zealand immigration they even don’t have MARA..." Read more Leonid Dzhedzhula - My PayEE ID is wrong Leonid Dzhedzhula "Dear Support TEam, I need to withdraw money from Swiss Freelance company ( DeutscheForschungsGruppe ), but PayEE ID: BrideFord92 is wrong, so I could not invoice the company for the..." Read more Trugreen - I gave true green another shot at my lawn ... Trugreen "To see if they could help with my weeds and bugs. As always , they fail. You need to get on your hands and knees and pull the weeds out..." Read more Levin Furniture - Leather scratches too easily and arm is falling off recliner Levin Furniture "Purchased in 11/2015 to replace fabric sofa, loveseat and recliner. Spent over 4K on all Total with $700+ custom order recliner to match. Recliner left arm is put together with..." Read more