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Contact Assurance IQ Customer Service

Assurance IQ Phone Numbers and Emails

Toll-Free Number:

  • 1 (844) 334-1948
Call customer service
Send Message

Customer Service:

  • 1 (844) 358-4700
  • 1 (844) 334-0566
  • 1 (844) 563-0386

Assurance IQ Emails:

Customer Service
Media

Assurance IQ Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Contact Method Distribution
81% phone, 19% email
Most Popular Assurance IQ Phone Number
1 (844) 334-1948
Most Popular Assurance IQ Email Address
contactus@assurance.com
Common Reasons for Contact
Return/ replace, staff and employment
Issue Resolution Rate
Low (20% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Assurance IQ Customer Service?

Most Popular Number:

(844) 334-1948
Total calls: 29 Issues resolved: 2 Last call: Jan 13, 2026

Users can dial different Assurance IQ phone numbers. Even though the company no longer serves new customers, the toll-free helpline is 1-844-334-1948. In addition, there are three other customer service Assurance IQ phone numbers. These are 1-844-358-4700, 1-844-334-0566. Even though the company no longer serves new customers, existing clients are unaffected. Assurance IQ headquarters ensures that the existing plans do not change, and the company supports and assists them in navigating the benefits. For this reason, if individuals have any problem, there is a separate Assurance IQ phone number. It is 1-844-563-0386.

Individuals can contact Assurance IQ customer service via two email addresses that the company has published. The first one is dedicated to assisting customers in navigating the issues and getting more information about different plans and the company's offerings. This email address is contactus@assurance.com. The second email address is to contact the media department's Assurance IQ customer service team. The email address is globalcommunicationsmedia@prudential.com. Writing an email can be done at any hour of the day. However, the company recommends waiting 2 to 3 business days to get a response.

The company always tries to help its clients to the best of its ability and welcomes individuals at the Assurance IQ headquarters. The complete Assurance IQ address is 10500 NE 8th St, Suite 1450, Bellevue, Washington 98004, United States. You can also use this address to direct your mail or documents to the company. The company has also published another Assurance IQ address: 920 5th Ave., Ste 3600, Seattle, WA 98104.

PissedConsumer Club

Contact Information

Assurance IQ Website:

Assurance IQ Help Center:

Corporate Office Address:

Assurance IQ, LLC
10500 NE 8th St, Suite 1450
Bellevue, Washington 98004
United States

Summary of Assurance IQ Customer Service Calls

43 TOTAL
CALLS
00:00 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Assurance IQ?

Request for Information Question:

  • “Need agent support.”
  • “Current life producer, lost phone, new number, need to clear cookies, it helpdesk please”

Return/ Replace Question:

  • “Return equipment”
  • “Reset my settings to return to platform, lost phone new number”

Employment Question:

  • “1099 Agent Onboarding”
  • “Haven't received my W-2”
  • “Need W2 tax form”

Staff Question:

  • “Cell phone service replacement”

Product/ Service Question:

  • “To take a vehicle off of policy”

Activation/ Cancellation Question:

  • “Customer wants to cancel”

Other Question:

  • “I want you to stop calling me”
  • “Agent release”
  • “Please stop *** CALLING ME.”

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