Contact Assist Wireless Customer Service
Assist Wireless Phone Numbers and Emails
Toll-Free Number:
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(855) 392-7747
Customer Service:
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(855) 420-2449Directory Assistance, Additional Charges and Services
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(844) 529-9370Retention Department
General Info:
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(580) 203-4002Altus, OK
Assist Wireless Emails:
Contact Information
Assist Wireless Website:
Assist Wireless Help Center:
Corporate Office Address:
Other Info (opening hours):
Mon-Fri | 10am-6pm CT
Sat | Closed
Sun | Closed
How Good is Assist Wireless's Customer Service?
Summary of Assist Wireless Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Assist Wireless?
Product/ Service Question:
- “My phone not working”
- “Broke phone”
- “My phone will not allow me to access”
Activation/ Cancellation Question:
- “Cancel my lifeline service”
- “Cancel mymy lifeline service”
- “My parents and I live on the property ,but different in different dwellings I live in #B 500 feet away and due to same name and they canceled my dad's lifeline when I got mine he's 92 mom's 88 we don't share the the same address I'm in #B”
Account Question:
- “Account number and pin”
- “Change phone”
- “Account number”
Staff Question:
- “My phone service isn't working”
- “Not getting service”
- “No service”
Cards Question:
- “Register sim card to new phone”
- “Sim card needs puk code”
- “Actavate my sim card”
Payments and Charges Question:
- “Billing”
- “Payment failure”
Shipping and Delivery Question:
- “Have not received SIM card yet”
- “I have the package wrong address”
Request for Information Question:
- “Question what kind of free phones u offer for acp?”
- “Question / complaint”
Website/ Application Question:
- “Application”
Return/ Replace Question:
- “Check Replacement fone”
Employment Question:
- “Cant buy more datq, keeps sayjng there is a computer error. Need it asap i am losing money one of my jobs its a requirment”
Other Question:
- “Transfer my number to another phone”
- “Phone upgrade”
- “Paid for data n don't have it”
About
Assist Wireless is a telecommunication supplier headquartered in Fort Worth, Texas. It provides Lifeline phone service at affordable prices for those who are entitled to government assistance and those who are credit-challenged, unbanked, or underbanked. Assist Wireless has several plans depending on the region: Arkansas, Maryland, Missouri, and Oklahoma. Prices depend on the location and availability of services in that area. Usually, the service is either free or costs $1/month, with more expensive options available too. The service is provided strictly to those participating in government-approved programs. Only one Lifeline phone is allowed per household. Every month a user should prove they are still eligible for the Lifeline program.
Assist Wireless is ranked 265 out of 2028 in Telecommunications category
USA
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