Assist Wireless Phone Numbers and Emails

Toll-Free Number:

  • (855) 392-7747
Send Message

Customer Service:

  • (855) 420-2449
    Directory Assistance, Additional Charges and Services
  • (844) 529-9370
    Retention Department

General Info:

  • (580) 203-4002
    Altus, OK
  • (405) 247-1011
    Anadarko, OK
  • (918) 876-4221
    Bartlesville, OK
  • (918) 794-6540
    Broken Arrow, OK
  • (918) 379-5100
    Catoosa, OK
  • (918) 923-7273
    Claremore, OK
  • (580) 656-9079
    Duncan, OK
  • (580) 928-2741
    Elk City, OK
  • (580) 297-5057
    Enid, OK
  • (580) 357-0444
    Lawton, OK
  • (405) 931-3393
    Midwest City, OK
  • (918) 681-4255
    Muskogee, OK
  • (405) 857-7871
    Norman, OK
  • (405) 225-1460
    Oklahoma City, OK
  • (918) 347-8450
    Sapulpa, OK
  • (918) 431-0963
    Tahlequah, OK
  • (918) 574-2542
    Tulsa, OK
  • (405) 265-7073
    Yukon, OK

Assist Wireless Emails:

General Info
support@assistwireless.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Assist Wireless Customer Service?

Most Popular Number:

(855) 392-7747
Total calls: 103 Issues resolved: 4 Last call: Mar 25, 2024

What Is an Assist Wireless Customer Service Phone Number?

Contact Assist Wireless customer service at 855-392-7747. To get Account IVR information, call 911 from your lifetime device. The support number can be reached Monday through Friday from 9 a.m. to 6 p.m. CT. Phone number serves for solving issues, which can hardly be resolved using the other contacting methods. For example, when you have some difficulties during processing the order, call the support team.
Assist Wireless email info@assistwireless.com canalso be used to chat with the customer care department. Before calling specialists, check the FAQs section on the bottom of the website. Open the main page, scroll down and you will notice the button Lifetime FAQs.

How Do I Contact Assist Wireless Customer Support via the Application?

Assist Wireless support prepared the online form for customer requests. Open the site of the company and find the Contact Us button at the bottom of it. On the middle page of the section, you will see the lines to fill with information.
Write your first and last name, email, password, and phone number.Then describe the problem in detail. This form does not work like the online chat, which is why specialists will turn to you as soon as possible. To get fast answers, use the live chat, which is on the bottom right part of the website.

What Is the Assist Wireless Corporate Office Address?

Assist Wireless address is 3030 LBJ Freeway, STE 1320 Dallas, TX 75234. The corporate office is the place where managing departments work to update company's services, provide clients with new offers and modern products. To get in touch with the support members, use email address, online application form, live chat, or Assist Wireless phone number. The customer center does not answer the client's letter, which is sent to the corporate address.

PissedConsumer Club

Contact Information

Assist Wireless Website:

Assist Wireless Help Center:

Corporate Office Address:

Assist Wireless
3030 LBJ Freeway, STE 1320
Dallas, Texas 75234
United States

Other Info (opening hours):

Mon-Fri | 10am-6pm CT

Sat | Closed

Sun | Closed

More contact details

Assist Wireless Rating Based on 14 Reviews

Rating details

2.1
more details
Coverage Area
Advertised vs Delivered
Customer service
Reliability

Rating stats

Rating trend

How Good is Assist Wireless's Customer Service?

Aurthur Usx
Aurthur Usx
Feels Disappointed | Jan 11, 2023

You can't ever get a hold of anyone at the store when you call, and if you DO get a hold of anyone at customer service, you can't understand them.

Read full quote
Daun Zva
Daun Zva
Feels Disappointed | Dec 22, 2022

My phone number is 843-539-**** my name is Daniel my phone was stolen out of the mailbox I never got to use it could you please contact me so I can report it stolen and handle the situation

Read full quote

Summary of Assist Wireless Customer Service Calls

177 TOTAL
CALLS
20:12 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Assist Wireless?

Product/ Service Question:

  • “My phone not working”
  • “Broke phone”
  • “My phone will not allow me to access”

Activation/ Cancellation Question:

  • “Cancel my lifeline service”
  • “Cancel mymy lifeline service”
  • “My parents and I live on the property ,but different in different dwellings I live in #B 500 feet away and due to same name and they canceled my dad's lifeline when I got mine he's 92 mom's 88 we don't share the the same address I'm in #B”

Account Question:

  • “Account number and pin”
  • “Change phone”
  • “Account number”

Staff Question:

  • “My phone service isn't working”
  • “Not getting service”
  • “No service”

Cards Question:

  • “Register sim card to new phone”
  • “Sim card needs puk code”
  • “Actavate my sim card”

Payments and Charges Question:

  • “Billing”
  • “Payment failure”

Shipping and Delivery Question:

  • “Have not received SIM card yet”
  • “I have the package wrong address”

Request for Information Question:

  • “Question what kind of free phones u offer for acp?”
  • “Question / complaint”

Website/ Application Question:

  • “Application”

Return/ Replace Question:

  • “Check Replacement fone”

Employment Question:

  • “Cant buy more datq, keeps sayjng there is a computer error. Need it asap i am losing money one of my jobs its a requirment”

Other Question:

  • “Transfer my number to another phone”
  • “Phone upgrade”
  • “Paid for data n don't have it”

About

Summary

Assist Wireless is a telecommunication supplier headquartered in Fort Worth, Texas. It provides Lifeline phone service at affordable prices for those who are entitled to government assistance and those who are credit-challenged, unbanked, or underbanked. Assist Wireless has several plans depending on the region: Arkansas, Maryland, Missouri, and Oklahoma. Prices depend on the location and availability of services in that area. Usually, the service is either free or costs $1/month, with more expensive options available too. The service is provided strictly to those participating in government-approved programs. Only one Lifeline phone is allowed per household. Every month a user should prove they are still eligible for the Lifeline program.

Assist Wireless reviews and complaints

Assist Wireless is ranked 265 out of 2028 in Telecommunications category

Area Served

USA

Compare Assist Wireless To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

TruConnect image
664 reviews
2.0
Chatr image
120 reviews
1.8
Verizon Connect image
12 reviews
1.9
Write a review
Do you have something to say about Assist Wireless? What happened? What can we help you with?
Submit review Don't show this popup