Contact ASQ Customer Service

The ASQ email address for contacting the support department is help@asq.org. If you have questions for the certification team member, please email cert@asq.org. Media members who want to connect with the PR department should send their inquiries to social@asq.org or mediasales@asq.org.

The ASQ headquarters is located in Milwaukee. The ASQ address for the corporate office is The American Society for Quality, Inc., 600 North Plankinton Avenue, Milwaukee, Wisconsin 53203, United States. The company’s mailing address is American Society for Quality, P.O. Box 3005, Milwaukee, WI 53201-3005, and you should direct your correspondence here if you need to contact the company offline.

The ASQ customer care team is available by phone on weekdays from 8 a.m. to 5 p.m. CST, while the ASQ live chat is available from 7 a.m. to 5 p.m. CST. The corporate certification team can be reached by phone from 8.30 a.m. to 4 p.m. CST Monday through Thursday and from 8 a.m. to 12 p.m. CST on Friday.

Customers who prefer online communication can contact support agents via the ASQ live chat or email. Please note that you need to be logged in to proceed with the chat option. Those who like messaging on social media can address their inquiries on Facebook, X, or LinkedIn.