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Contact Ashton Woods Customer Service

Ashton Woods Phone Numbers and Emails

Toll-Free Number:

  • (855) 466-4680
    Cancellation/ Termination
Call customer service
Send Message

Customer Service:

  • (770) 691-0818
    Atlanta, Georgia
  • (831) 225-3593
    Houston, Texas
  • (770) 462-0426
  • (678) 671-5764

Headquarters:

  • (770) 998-9663

Sales/ Reservations:

  • (770) 400-9112
    Atlanta, Georgia
  • (512) 640-0534
    Austin, Texas
  • (843) 405-7861
    Charleston, South Carolina
  • (972) 450-9570
    Dallas, Texas
  • (281) 709-2706
    Houston, Texas
  • (407) 871-6534
    Orlando, Florida
  • (480) 466-0989
    Phoenix, Arizona
  • (919) 372-4596
    Raleigh, North Carolina
  • (210) 876-4700
    San Antonio, Texas

Ashton Woods Emails:

Legal
Privacy Inquiries
socialteam@ashtonwoods.com
support@ashtonwoods.com
Cancellation/ Termination
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More phone numbers and emails Less phone numbers and emails

How to Contact Ashton Woods?

Most Popular Number:

(855) 466-4680
Cancellation/ Termination
Total calls: 14 Last call: Feb 11, 2025
author avatar
PissedConsumer Reporter

There are multiple Ashton Woods phone numbers for customers to serve various purposes and regions. For cancellations of orders, Ashton Woods customer service can be reached using their toll-free number, 1-855-466-4680. You can also call 1-770-998-9663 to contact the Ashton Woods corporate office team for general information and product inquiries. Moreover, regional support teams can be contacted using other Ashton Woods customer service numbers. Customers in Atlanta can dial 1-770- 400-9112, whereas for Atlanta the hlepline is 1-512-640-0534. Ashton Woods customer service team is available to assist with home purchase inquiries, design consultation, construction updates, and post-sales support.

For assistance via email, there are multiple Ashton Woods email contact options based on your needs. The designated company’s Woods email address for general customer service inquiries is socialteam@ashtonwoods.com. Contact the Ashton Woods customer service team at support@ashtonwoods.com if you need to cancel and terminate orders. For privacy concerns related matters, send your queries via email to privacy@ashtonwoods.com. You can also submit a request through the contact form available on the Ashton Woods website. After submitting the form, the team will review your request and respond promptly.

Ashton Woods headquarters is at 3820 Mansell Road, Suite 400, Alpharetta, Georgia 30022, United States. The company also operates multiple offices across the United States, including Texas, North Carolina, and Arizona. The Ashton Woods address for the Arizona office is 6991 E Camelback Rd, Scottsdale, Arizona US, while the North Carolina office is at 5711 Six Forks Rd, Raleigh, North Carolina, US. Additionally, the Texas state houses multiple offices, including one at 10721 Research Blvd, Austin, Texas, US, one at 1800 Valley View Ln, Farmers Branch, Texas, US, and another at 10110 W Sam Houston Pkwy S, Houston, Texas, US, and 17319 San Pedro Ave, San Antonio, Texas US.

Customers can visit the company website for online consultation and click Contact on the homepage. That will direct them to fill out a form to share their feedback, comments, and questions. After receiving the request, an Ashton Woods customer service agent from their closest company branch will contact them to provide solutions to their problems. For urgent concerns, it's recommended to dial the Ashton Woods customer service numbers or send an email.

Ashton Woods Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    65% phone 35% email
  • The best phone number to call Ashton Woods is 8554664680. 70% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Tuesday and Sunday.

  • People call Ashton Woods mainly because of product/ service, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Ashton Woods Website:

Ashton Woods Help Center:

Corporate Office Address:

Ashton Woods Homes
3820 Mansell, Rd Suite 400
Alpharetta, Georgia 30022
United States

Other Info (opening hours):

Locations:

6991 E Camelback Rd, Scottsdale, Arizona US

10721 Research Blvd, Austin, Texas US

1800 Valley View Ln, Farmers Branch, Texas US

10110 W Sam Houston Pkwy S, Houston, Texas US

17319 San Pedro Ave, San Antonio, Texas US

5711 Six Forks Rd, Raleigh, North Carolina US

2265 Clements Ferry Rd, Charleston, South Carolina 29492, US

1064 Greenwood Blvd, Lake Mary, Florida 32746, US

920 Lumsden Rd W, Brandon, Florida 33511, US

More contact details

Ashton Woods Rating Based on 6 Reviews

Rating details

2.5
more details
Price Affordability
Exchange, Refund and Cancellation Policy
Value for money
Customer service

Rating stats

Rating trend

Summary of Ashton Woods Customer Service Calls

20 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ashton Woods?

Product/ Service Question:

  • “My dishwasher doesn’t work”
  • “An Employee complain”
  • “My air hasn't been working for 3 weeks now my house is very hot”

Request for Information Question:

  • “Warranty information on broken kitchen drawers”
  • “Warranty question”

Staff Question:

  • “Issue with customer service”

Payments and Charges Question:

  • “About receipt”

Other Question:

  • “Riser in the front too high”
  • “Paint pallet interior”
  • “New home”

About

Summary

The story of Ashton Woods began in 1989 when the first residential estate built by the company was purchased. Along with a team of dedicated professionals, the construction company is run by Ken Balogh. Operating from the main office in Atlanta, Georgia, nowadays the home builder has branches in a number of locations across the United States: Phoenix, Sarasota, Austin, Dallas, and Charleston etc. Customers can be sure they will own a house of exceptional style with unique solutions offered by the homebuilder. Unique design, premium quality, and futuristic technologies made Ashton Woods the 4th country’s leading builder in private sector.

Ashton Woods reviews and complaints

Ashton Woods is ranked 131 out of 1636 in Construction and Repair category

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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