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Contact Ashton Woods Customer Service

How to Reach a Person at Ashton Woods

Verified Contact Information

Toll-Free Number:

  • 1-855-466-4680
    Cancellation/ Termination
Call Now

Customer Service:

  • 1-770-691-0818
    Atlanta, Georgia
  • 1-831-225-3593
    Houston, Texas
  • 1-770-462-0426
  • 1-678-671-5764

Headquarters:

  • 1-770-998-9663

Sales/ Reservations:

  • 1-770-400-9112
    Atlanta, Georgia
  • 1-512-640-0534
    Austin, Texas
  • 1-843-405-7861
    Charleston, South Carolina
  • 1-972-450-9570
    Dallas, Texas
  • 1-281-709-2706
    Houston, Texas
  • 1-407-871-6534
    Orlando, Florida
  • 1-480-466-0989
    Phoenix, Arizona
  • 1-919-372-4596
    Raleigh, North Carolina
  • 1-210-876-4700
    San Antonio, Texas

Legal:

privacy@ashtonwoods.com
Privacy Inquiries
socialteam@ashtonwoods.com
support@ashtonwoods.com
Cancellation/ Termination
Send Message

Ashton Woods Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Ashton Woods Phone Number
1 (855) 466-4680
Average Calls duration
1 minute
Most Popular Ashton Woods Email Address
socialteam@ashtonwoods.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
68% phone, 32% email
Common Reasons for Contact
Product/ service, request for information, payments and charges
View full overview

How to Contact Ashton Woods?

There are multiple Ashton Woods phone numbers for customers to serve various purposes and regions. For cancellations of orders, Ashton Woods customer service can be reached using their toll-free number, 1-855-466-4680. You can also call 1-770-998-9663 to contact the Ashton Woods corporate office team for general information and product inquiries. Moreover, regional support teams can be contacted using other Ashton Woods customer service numbers. Customers in Atlanta can dial 1-770- 400-9112, whereas for Atlanta the hlepline is 1-512-640-0534. Ashton Woods customer service team is available to assist with home purchase inquiries, design consultation, construction updates, and post-sales support.

For assistance via email, there are multiple Ashton Woods email contact options based on your needs. The designated company’s Woods email address for general customer service inquiries is socialteam@ashtonwoods.com. Contact the Ashton Woods customer service team at support@ashtonwoods.com if you need to cancel and terminate orders. For privacy concerns related matters, send your queries via email to privacy@ashtonwoods.com. You can also submit a request through the contact form available on the Ashton Woods website. After submitting the form, the team will review your request and respond promptly.

Ashton Woods headquarters is at 3820 Mansell Road, Suite 400, Alpharetta, Georgia 30022, United States. The company also operates multiple offices across the United States, including Texas, North Carolina, and Arizona. The Ashton Woods address for the Arizona office is 6991 E Camelback Rd, Scottsdale, Arizona US, while the North Carolina office is at 5711 Six Forks Rd, Raleigh, North Carolina, US. Additionally, the Texas state houses multiple offices, including one at 10721 Research Blvd, Austin, Texas, US, one at 1800 Valley View Ln, Farmers Branch, Texas, US, and another at 10110 W Sam Houston Pkwy S, Houston, Texas, US, and 17319 San Pedro Ave, San Antonio, Texas US.

Customers can visit the company website for online consultation and click Contact on the homepage. That will direct them to fill out a form to share their feedback, comments, and questions. After receiving the request, an Ashton Woods customer service agent from their closest company branch will contact them to provide solutions to their problems. For urgent concerns, it's recommended to dial the Ashton Woods customer service numbers or send an email.

PissedConsumer Club

Contact Information

Ashton Woods Website:

Ashton Woods Help Center:

Corporate Office Address:

Ashton Woods Homes
3820 Mansell, Rd Suite 400
Alpharetta, Georgia 30022
United States

Other Info (opening hours):

Locations:

6991 E Camelback Rd, Scottsdale, Arizona US

10721 Research Blvd, Austin, Texas US

1800 Valley View Ln, Farmers Branch, Texas US

10110 W Sam Houston Pkwy S, Houston, Texas US

17319 San Pedro Ave, San Antonio, Texas US

5711 Six Forks Rd, Raleigh, North Carolina US

2265 Clements Ferry Rd, Charleston, South Carolina 29492, US

1064 Greenwood Blvd, Lake Mary, Florida 32746, US

920 Lumsden Rd W, Brandon, Florida 33511, US

More contact details

Why Customers Call Ashton Woods?

Top Reasons of Customers Calls

  • Product/ Service 41%
  • Customer Inquiries & Issues 29%
  • Request for Information 18%
  • Payments and Charges 6%
  • Staff 6%

Product/ Service

41%
  • "warranty my house"
  • "Electric plugs for garage have quit working"
  • "My dishwasher doesn't work"

Customer Inquiries & Issues

29%
  • "Info needed"
  • "Riser in the front too high"
  • "Paint pallet interior"

Request for Information

18%
  • "Question about home"
  • "Warranty information on broken kitchen drawers"
  • "Warranty question"

Payments and Charges

6%
  • "About receipt"

Staff

6%
  • "Issue with customer service"

About

Summary

The story of Ashton Woods began in 1989 when the first residential estate built by the company was purchased. Along with a team of dedicated professionals, the construction company is run by Ken Balogh. Operating from the main office in Atlanta, Georgia, nowadays the home builder has branches in a number of locations across the United States: Phoenix, Sarasota, Austin, Dallas, and Charleston etc. Customers can be sure they will own a house of exceptional style with unique solutions offered by the homebuilder. Unique design, premium quality, and futuristic technologies made Ashton Woods the 4th country’s leading builder in private sector.

Ashton Woods reviews and complaints

Ashton Woods is ranked 103 out of 2295 in Construction and Repair category

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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