Ashley Jewels - HORRIBLE CUSTOMER SERVICE

73 of 146 Ashley Jewels reviews

DO NOT ORDER, I made a purchase through their Instagram promotion.They did not send me a purchase ticket or confirmation.

I sent them a message about my purchase and their one and only response was for a screenshot of my receipt, which I sent. I have sent multiple emails and they have been unresponsive. I have had to get assistance in refund from Paypal, and they have yet to respond. This is the worst customer service that I have encountered.

They are very unproffessional and do not seemed concerned about resolving this issue with their company.I would be very wary about using this company for any purchases that you make.

This review is a subjective opinion of a user.
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More Review Details

Customer service
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Taking my money
    • You taking my money out of my account
    • Very poor customer service

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
$50
Product or service
Review category
Luxury / Jewelry
review #949152

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73 of 146 Ashley Jewels reviews

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