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Contact Asheville Citizen Times Customer Service

How to Reach a Person at Asheville Citizen Times

Verified Contact Information

Toll-Free Number:

  • 1-800-672-2472
Call Now
Send Message

Media:

  • 1-828-232-6000
    Advertising Inquiries
  • 1-828-232-5966
    Advertising Inquiries

Customer Service:

mobilesupport@gannett.com
App
news@citizen-times.com

Accessibility:

accessibility@usatoday.com

Legal:

privacy@gannett.com
Privacy Inquiries

How to Contact Asheville Citizen Times?

To contact a representative of the online edition, call (800) 672-2472. This is the main channel for general and customer support inquiries. Advertising inquiries are accepted and processed at (828) 232-6000 and (828) 232-5966. To streamline the communication process, share significant information with the specialist when making a call.

To simplify communication regarding various inquiries, the company provides several Asheville Citizen Times email addresses, each designed for certain needs. Use news@citizen-times.com for editorial matters. Need app support? Connect with a dedicated specialist at mobilesupport@gannett.com. If you experience accessibility issues, report them at accessibility@usatoday.com. For privacy policy inquiries, use the following Asheville contact: privacy@gannett.com.

The Asheville Citizen Times address, where the online edition headquarters is based, is 14 O. Henry Avenue, Asheville, North Carolina 28801, United States. This facility serves as the central hub for administrative operations. If you need to mail certain documents, official letters, or other correspondence, use the mentioned address. In this case, check that all the necessary data is included, and the recipient is indicated on the envelope correctly.

The Asheville Citizen Times office is open for customer support and in-person visits Monday through Friday from 8 a.m. to 5 p.m., Saturday from 7 a.m. to 11 a.m., and Sunday from 7 a.m. to 11 a.m. The mentioned schedule is based on Eastern Standard Time. So, keep this moment in mind before dialing one of the support numbers.

You can contact Asheville Citizen Times online through several options, depending on your preferences. To access them, go to the “Contact us” page from the bottom menu of the official media company website. You’ll see a “chat now” button to speak with a virtual assistant. Alternatively, you can connect with the Asheville Citizen Times customer service manager via Facebook, Instagram, or X page. To open the appropriate platform at once, click on the necessary icon under “Help in social networks” in the “Contact information” block.

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Contact Information

Asheville Citizen Times Website:

Asheville Citizen Times Help Center:

Corporate Office Address:

Gannett Satellite Information Network, LLC
14 O. Henry Ave.
Asheville, North Carolina 28802
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

Saturday - Sunday: 7:00am - 11:00am


Mailing Address:

P.O. Box 2090

Asheville, NC 28802

More contact details

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