Ascentive Customer Service
Ascentive News Update:01/20/2011 - Ascentive LLC has been named as a defendant in a class action lawsuit filed in the United States District Court, Eastern District of Pennsylvania. The lawsuit alleges that Ascentive "has designed its software to defraud consumers by deceiving them into paying fees to fix fabricated and/or overstated computer problems." "In the simplest terms, Ascentive always claims that a user has PC errors, regardless of whether they exist or not," as alleged by the class. Lead counsel is David Senoff with Caroselli, Beachler, McTiernan Conboy.01/04/2011 The Washington State Office of the Attorney General reports that Ascentive LLC has agreed to refund thousands of Washington consumers under a settlement agreement with the State The Attorney General's complaint against AscentiveWashington's State Office of the Attorney General's website reports that as part of the settlement, Ascentive has agreed to a number of restrictions on its marketing and billing practices. In addition, Ascentive has agreed to:"provide restitution to consumers who purchased both a backup CD and the company's Extended Download Service but did not use them. The Attorney General's Office estimates that about 5,500 consumers are eligible for refunds of about 17.90 plus tax;"pay a 20,000 civil penalty, plus 58,000 to reimburse the Attorney General's Office for attorneys' fees and legal costs"State of Washington published online Ascentive's settlement agreement.11/23/2010 - Ascentive LLC filed a preliminary injunction motion against PissedConsumer in United Stated District Court, Eastern District of New York contending that it is suffering irreparable injury to its brand and business reputation at the hands of PissedConsumer, as well as loss of revenue. - . PissedConsumer and its attorneys vehemently deny Ascentive's allegations and have opposed Ascentive's preliminary injunction filing, which can be read here.Ascentive LLC, maker of Finallyfast software, is an U.S. company based in Philadelphia, Pennsylvania . The company offers a variety of products and services intended to eliminate spyware, malware and other undesirable programs which may exist on a user's computer. In addition, Ascentive sells a host of optimizing software products , which are intended to maximize the performance of a personal computer . Ascentive offers free trials for almost all of its products. In addition, the company provides software updates and replacements. Ascentive offers customer support as well. The company has reportedly received various awards and accolades from several industry publications. Please be advised that all of the software developed by Ascentive LLC is protected by copyright laws and international copyright treaties.
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