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Contact Ascend Hotel Collection Customer Service

How to Reach a Person at Ascend Hotel Collection

Verified Contact Information

Toll-Free Number:

  • 1-800-300-8800
Call Now

Customer Service:

  • 1-800-267-3837
    French
  • 1-866-291-9816
    Spanish
  • 1-844-779-8472

Sales/ Reservations:

  • 1-877-424-6423

Ascend Hotel Collection Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Ascend Hotel Collection Phone Number
1 (800) 300-8800
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Product/ service, staff, payments and charges
View full overview

How to Contact Ascend Hotel Collection Customer Service?

Most Popular Number:

(800) 300-8800
Total calls: 31 Last call: Jan 5, 2025

Since Ascend Hotel Collection is a Choice Hotels Brand, there is a single customer service support for all locations. If you need to book one of the rooms, dial the following telephone number: 877-424-6423. To find out any information about check-in, room rates, and other issues, call here: 800-300-8800. Have you familiarized yourself with the Choice Hotels' official website and want to share your feedback on the accessibility of information, the arrangement of blocks, design, etc.? Use the following company phone number: 844-779-8472. If you need help in Spanish, dial 866-291-9816. To get assistance in French, get in touch with the specialist here: 800-267-3837. To find more company contacts, visit the “Customer Support” page on the Choice Hotels official site.

The Choice Hotels main office is located at 1 Choice Hotels Circle, Suite 400, Rockville, Maryland 20850, United States. Use it for personal visiting to discuss certain corporate-related issues. As for sending requests or feedback, there is another company address: Attn: Guest Relations Service Center 18615 N Claret Drive, Scottsdale, AZ 85255. If you need to find out where one of the nearest Ascend Hotel's Collections is, click on “Locations” in the upper right corner of the official site and choose Asced Hotels Collection from the proposed list. Then click on the desired hotel.

The company provides 24/7 customer care support. This applies to all the company contacts, except the line that provides a language assistant. The support numbers regarding international reservations are available during the following business hours: from 7 a.m. to 7 p.m. MST every day. However, business hours may change over time. So, check the relevant information on the “Customer Support” page of the official site.

PissedConsumer Club

Contact Information

Ascend Hotel Collection Help Center:

Corporate Office Address:

Ascend Hotel Collection
7471 Keebler Way
Allentown, Pennsylvania 18106
United States

Summary of Ascend Hotel Collection Customer Service Calls

32 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ascend Hotel Collection?

Product/ Service Question:

  • “Can't get to diffuser to work”
  • “Hotel complaint”
  • “Damaged cord arrived with diffuser”

Staff Question:

  • “I need customer service”
  • “Customer service”

Request for Information Question:

  • “I want to speak to someone”
  • “Need assistance”

Payments and Charges Question:

  • “Payment”
  • “Subscription over charge”

Account Question:

  • “I would like to stop my subscription I'm having financial problems”

Shipping and Delivery Question:

  • “My order not received”

Activation/ Cancellation Question:

  • “Cancel scent subscription”

Refund Question:

  • “Refund issues”

Return/ Replace Question:

  • “Return the product”

Other Question:

  • “Roaches in hotel room”
  • “Wromg sce.t”
  • “Unuts”

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