Skip to content
Write review For Business
  • Login

Contact ASB Bank Customer Service

How to Reach a Person at ASB Bank

Verified Contact Information
  • +6 480 027 2372
    Fraud, phishing and scams

Customer Service:

  • +6 480 027 2119
    Customers aged 65 and over
  • +6 480 032 7863
    FastNet Classic internet banking
  • +649 306 3185
    FastNet Classic internet banking
  • +6 480 027 2272
    FastPhone phone banking
  • +649 302 4800
    FastPhone phone banking
  • +649 377 8930

Report Fraud:

  • +649 306 3000
    Fraud, phishing and scams

Business Customer Service:

  • +6 480 027 2222
    Business Banking
  • +6 480 022 5527
    FastNet Business help desk
  • +649 623 8763
    FastNet Business help desk

Complaints/ Feedback:

  • +6 480 080 5950
    Banking Ombudsman
  • +6 480 080 3804

General Info:

  • +6 480 027 2732
    ASB Securities
  • +649 448 8120
    ASB Securities
  • +6 480 027 2205
    COVID-19 special response number
  • +6 480 010 0600
    Loan Line
  • +6 480 027 2555
    Merchant Services
  • +6 480 078 7252
    Rural Banking
  • +6 480 092 5566
    Travel insurance enquiries
Send Message

ASB Bank Emails:

Complaints/ Feedback
Banking Ombudsman
General Info
Legal
Privacy Inquiries

How to Contact ASB Bank Customer Service?

How to Contact ASB Bank Customer Service?

The ASB customer service team is available on several numbers depending on the matter that needs addressing. Call +6-480-027-2119 if you are 65 years and older to access help tailored for you. The bank's FastNet Classic Internet banking team is at +6-480-032- 7863 and +649-306-3185. Call +6-480-027-2272 for FastPhone phone banking. The ASB Bank number to call to report fraud is +6-480-027-2372.

If you are a victim of phishing and scams, you will be served at this ASB Bank number: +649-306-3000. All business customer service is directed at +6-480-027-2222 for effective action. Business banking clients are served at +6-480-022-5527, while general information on ASB securities is found at +6-480-027-2732. For complaints and feedback, call +6-480-080-5950. The ASB Bank New Zealand Ombudsman's office is served by +6-480-080-3804.

The ASB Bank New Zealand team will track all comments and complaints and channel them appropriately when you send them via email or phone. Direct all your complaints and feedback to asbsecuritiescompliance@asb.co.nz, and someone will respond during ASB Bank hours. The banking Ombudsman can be found at help@bankomb.org.nz or through the phone number provided on the site. Address any privacy or legal concerns to enquiries@privacy.org.nz and general inquiries to asbsecinfo@asb.co.nz.

Clients can leave comments, complaints, and inquiries via email to be replied to during office hours. ASB Bank opening hours are consistent all year, from 8:00 AM to 8:00 PM, Monday through Friday. The bank opens from 8:30 AM to 5:00 PM on Saturday and Sunday, New Zealand Daylight Time zone. All calls will be answered during ASB Bank hours, and any correspondence will be handled the following working day. You can use the forms on Contact Us or make an ASB Bank login to leave a message to the team.

To use the ASB Bank app, which is available for Android and iOS, you must be a customer signed up for FastNet Classic internet banking. After downloading the app, sign up using your FastNet Classic username and password, which you will use later to log in and conduct the range of activities allowed. You can customize it to suit your requirements and use it to make inquiries, check your account status, and even contact support from various ASB Bank locations.

PissedConsumer Club

Contact Information

ASB Bank Website:

ASB Bank Help Center:

Corporate Office Address:

ASB Bank Limited
ASB North Wharf 12 Jellicoe Street
Auckland, Auckland 1010
New Zealand

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm

Saturday - Sunday: 8:30am - 5:00pm


Mailing Address

P.O. Box 35

Shortland Street

Auckland 1140

More contact details

Summary of ASB Bank Customer Service Calls

5 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ASB Bank?

Request for Information Question:

  • “Update contact details”
  • “Unable to contact you by ph from Brisbane to be unlock my new phone.”

Product/ Service Question:

  • “Credit is not working”

Account Question:

  • “To get a code for moeny transfer”

Payments and Charges Question:

  • “I want to set up a bill payment”

Other Question:

  • “Get details for oveeswas transfer”

Compare ASB Bank Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
TSB New Zealand
TSB New Zealand Customer Service
Kiwibank
Kiwibank Customer Service
ANZ Bank New Zealand
ANZ Bank New Zealand Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about ASB Bank? What happened? What can we help you with?
Submit review Don't show this popup
ASB Bank
Reviews Contacts Community