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Artistworks Phone Numbers and Emails

Toll-Free Number:

  • (800) 326-5596
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Artistworks Emails:

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How to Contact Artistworks?

Most Popular Number:

(800) 326-5596
Total calls: 34 Last call: Nov 14, 2024
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PissedConsumer Reporter

The company has published the toll-free Artistworks phone number 1-800-326-5596 for efficient assistance with general queries and concerns between business hours. That is the only helpline customers can use to share all issues and complaints. Customers who cannot connect the line or those reluctant to share their concerns can use the Artistworks email to contact or submit online requests. You can also consult the company headquarters, ArtistWorks, LLC, at 68 Coombs St., Napa, California 94559, United States, by mail or in person for better assistance with critical or sensitive matters. Consulting between business hours will always ensure an efficient response.

Customers can consult the business representatives for general queries and complaints via comments@artistworks.com. The Artistworks customer service email support@artistworksinc.zendesk.com is also available to contact for similar purposes. For legal and DMCA inquiries, copyright@artistworks.com is the email address. Users can also email info@artistworks.com for information regarding this. To contact the agent for affiliates, rowland@advertisepurple.com is the Artistworks email contact. Lastly, media@artistworks.com is the email for general media-related concerns. The customer care team generally responds to requests via email within a few hours or days.

For online consultation, visit the Artistworks website and click Contact Us on the homepage to get directed to a form. Complete it by entering your email address, subject of concern, including the course and instructor name, and a detailed description. Users must also enter their full name, the email address associated with their account, and any relevant documents for efficient assistance. After you submit the request, the business representatives will respond within two or three working days. If the query is general, consult the FAQs section for information and self-help. The website also features links to download the Artistworks app to enhance customer experience. Those seeking additional methods for consultation can enter their Artistworks sign-in credentials to access their registered account or create one on the platform.

Artistworks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Artistworks is 8003265596.

  • The longest wait times are on Thursday, while the shortest are on Wednesday and Saturday. The average call time is 18 seconds.

  • People call Artistworks mainly because of activation/ cancellation, account and refund.

View full overview ›
PissedConsumer Club

Contact Information

Artistworks Website:

Artistworks Help Center:

Corporate Office Address:

ArtistWorks, LLC
68 Coombs St.
Napa, California 94559
United States

Artistworks Rating Based on 4 Reviews

Rating details

3.4
more details
Customer service
Price Affordability
Billing Practices
Value for money

Rating stats

Rating trend

Summary of Artistworks Customer Service Calls

34 TOTAL
CALLS
00:18 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Artistworks?

Activation/ Cancellation Question:

  • “Need to cancel banjo class”
  • “Cancelled my subscription”
  • “Did not agres for renewal”

Account Question:

  • “Im trying to pay for a one month guitar lesson and it won't except my login”
  • “Membership”
  • “Accounts”

Refund Question:

  • “Refund”
  • “Subscription Refund”

Request for Information Question:

  • “Question on bill”

Return/ Replace Question:

  • “Instagram changing password”

Cards Question:

  • “Gift card purchases”

Employment Question:

  • “For job enquiries”

Payments and Charges Question:

  • “Discount not working”

Other Question:

  • “Pricing”
  • “Switch teacher”
  • “Clarification”

About

Summary

ArtistWorks, Inc. is a large online learning school that specializes in video music lessons. It was founded by David and Patricia Butler in 2008. The company offers ArtistWorks Video Exchange Learning platform which allows connecting master teachers with enthusiastic players. It hosts more that 50 000 video lessons and features 35 music teachers. Available learning categories include the following: Guitar, Bass, Bluegrass, Hip-Hop scratch, Voice, and many more. ArtistWorks accepts most major credit cards including Visa, MasterCard, American Express, and Discover. Clients can also use PayPal service. All lessons start as soon as clients submit payments for their subscription. Upon purchasing the subscription, there are no additional fees required.

Artistworks reviews and complaints

Artistworks is ranked 83 out of 1780 in Education category

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