Not resolved

BUYER BEWARE… We purchased an insurance policy from Arthur Blake Insurance in Plano only to later find we were not covered.Blake and Margarita at Arthur Blake Insurance advised they we had a replacement cost value (RCV) policy on our home.

Then the hail damage claim came. "Oh, no, our mistake... you have an actual cash value(ACV)policy." "But we'll take care of it," they said. Almost two months later we have not received a single follow-up call advising of their progress towards resolution.

Instead, Arthur Blake Insurance sticks us with a the ACV claim that pays a fraction of the replacement cost. Some advise from our experience... don't try to save a couple hundred dollars to find out you are not properly covered for many thousands by an unethical team that will not honor a policy.

Customer service was poor at best.Beware and make an informed decision.

Review about: Arthur Blake Insurance Policy.

Review #255168 is a subjective opinion of a user.

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