Art Van Furniture - Incorrect assembly

364 of 467 Art Van Furniture reviews

We purchase a leather sofa quite some time ago. We didn't "love" it but we owned it. It was miserably uncomfortable.

2 weeks ago we were moving it and happened to unzip the back and a middle leg support fell out-STILL IN THE BUBBLEWRAP!!!!. It had never been attached by the installation crew. Upon further inspection we realized the frame was broken in 2 places.

Please learn from our stupidity- you are not covered for anything AFTER 7 days!!!

This is a poor company at best and they will not stand by their product line.

Spend your money wisely; shop elsewhere.

J Less, Rockford, Mi.

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More Review Details

Product or service
Leather Sofa
Review category
Furniture and Decor
review #401840
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Helpful? 15 Yes 15 1 No 1
Had the same issue 2 Yes 2
364 of 467 Art Van Furniture reviews

Dec 09, 2013 #755308 Houston, Texas, United States

He forgot to mentioned he weighed 800 pounds. This is BS they cover their furniture for manufacture defects... This clearly isn't one. Wood splitting on it's own would be one. Clearly sir you have abused this furniture. Things just don't break on their own.

2 0 Reply

Aug 05, 2013 #693984 Newark, New Jersey, United States

Droppin bs card. I've purchased from art van and my warranty covered me a year down the road whole new sectional and free delivery

2 0 Reply

Jul 22, 2013 #685528 New Haven, Michigan, United States

His daughter Debbie Lewis is a cheapskate
Who're we did her kitchen years ago she made us buy a
Her a new microwave

2 0 Reply
Kelly Carlson

Oct 10, 2013 #727460

Where do you think his daughter Debra Vanelslander learned her scams from, Dad of course. He lives at Turtle Lake Estates in Bloomfield Hills and he ripped off one interior designer and refused to pay her for all her work years ago. He has one ugly mistress named Sarah, his former cook. He is still married too and his poor wife has to deal with all this embarrassing stuff and while he prances around at 83 with these bimbos he has to buy to keep them around to make him feel young. UGH. His former girlfriend Lorin moved to NY to escape all this mess. She is so beautiful and makes Sarah his other concubine look like a man in drag.

1 0 Reply
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