Not resolved

I bought a sectional (Soho brand) in January 2017, by the end of March 2017, the stitching started coming apart on 4 different areas of the sectional.This sectional was only 90 days old!

They said, "if you didn't buy the warrenty, we can't help you." I said, it's only 90 days old. They still wouldn't do anything! I called corporate office and they also said sorry, nothing we can do. Their furniture is not made well and obviously they know that, because any other store would have stood behind what they sell.

It's amazing when you go to Art Van to buy furniture, they are all about customer service (*** kissers), but when you need customer service after your purchase, they don't want to help you at all!

I will never step foot in an Art Van Store again!#theyselljunk

Review about: Soho Brand Sectional.

Review #1034150 is a subjective opinion of a user.

Diversity of Products or Services
Value for money
Exchange, Refund and Cancellation Policy
Customer service
Product or Service Quality
PRODUCT OR SERVICE Art Van Furniture Sofa
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Art Van Furniture?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like