Toledo, Ohio
2 comments
Not resolved

I decided to go in for the first time because a friend of mine just started working for them.The MINUTE I walked in I was bombarded bye a sales guy.

He followed us EVERYWHERE we walked. I told him that I didn't need his help. I was looking at leather couches and chairs asked another guy a question and the first guy inturupted. Now I understand sales very well and they DO make commission their, but when I say no thanks LEAVE ME ALONE!!

My friend walked bye and told her what I was looking at so far. Then we made our way over to bedroom furniture. I found what I wanted and was happy (mind you I am VERY picky) after looking forever. I told her we wanted ALL of what we looked at.

So, where talking over $15,000.00 cash, no financing. Then she proceedes to tell me she has to SPLIT the commission with the guy because he said hi to us!!! I said "you have to be kidding me. The ONLY reason I came in here is because of you" I would have NEVER walked in the place of it wasn't for her.

Needless to say I walked out pissed off, my friend didn't get the sale or commission and they lost a pretty good sale. Needless to say I will NEVER go back into that place!!

POOR WAY TO DO BUSINESS!!!I wasn't in the place to buy a used car!!!

Review #838914 is a subjective opinion of a user.

2.0
Price Affordability
Diversity of Products or Services
Style and Design
Staff
Product or Service Quality
Exchange, Refund and Cancellation Policy
Warranty
Website
Value for money
Customer service
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Art Van Furniture?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Flushing, Michigan, United States #1291421
Terrible analogy depicting it to car sales. As it is a competitive based career and customer satisfaction oriented field now a days to fuel volume to generate where very squeemish commissions exist to make a living. As the internet age moves on, competitors post bogus reviews, and a few bad seeds do fall thru the woodworks and get hired by a very reputable company. But, there is absolutely a very good reason that that person is no longer employed there. Please understand that the sales profession now a days is highly regarded, and a negative mantra image from many moons ago when consumers weren't educated no longer exists, except for a certain few that still maintain that belief. Pay structures are mainly based off volume sold, and not individual deals. Most companies pay off of plateau bonuses. To gain heightened client relationship and awareness.
Anonymous
#1171126
Being that you can spell and "understand sales so well" you probably should have asked the person who greeted you for your friend. If you had said "I'm here to see my friend" everyone would have had a much better life. The man who said hi would have left you alone and been able to help another guest, your friend would have gotten your sale and you would have enjoyed a house full of new furniture!

You May Also Like

"Do I need to say anything else..." Read more
"We bought a $900 massage chair in 2012. We purchased and used the Art Van leather protection kit that the salesman said would cover this. The chair has now begun..." Read more
" Back to the Art Van story about their warrantee, or lack of it. They agreed to negotiate with me but I had to take down my posts on Facebook first,..." Read more
"I've bought 2 dining room tables from this place and several couches. I will no longer shop here. Dining room table chairs are junk. The cross bars break and they..." Read more
"I am a girl... One side is a quarter inch higher than the other side above the year. I literally look like someone who is entering the monastery! I will..." Read more
"RoulettePhysics.com is a scam run by convicted scammer Steve Hourmouzis who has done jail time for scamming investors through an illegal pump & dump scheme and is now scamming roulette..." Read more
"I ordered a Wacom Bamboo medium CTL-671 for RM405 from seller 77mobile. A Wacom Bamboo SMALL worth RM 250 arrived. I sent it back and asked for refund. I need..." Read more
"Im writing this review so you can beware of Chiseled Perfections LLC, Orbmik Furniture, and Tabs Furniture. I've been buying from Chiseled Perfections and we got cross over a deal...." Read more