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Contact Arsenal Football Club Customer Service

How to Reach a Person at Arsenal Football Club

Verified Contact Information
  • +44 207 619 5000

Customer Service:

  • +44 207 619 5000 ext 3
    Arsenal Rewards
  • +44 207 619 5000 ext 2
    Disability Liaison Team
  • +44 344 277 3625
    Membership
Send Message

Customer Service:

membership@arsenal.co.uk
Membership

Events/ Guest Relations:

events@arsenal.co.uk

Investors/ Franchising:

partnerships@arsenal.co.uk

Legal:

dpo@arsenal.co.uk
Privacy Inquiries

Media:

communications@arsenal.co.uk

Arsenal Football Club Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Arsenal Football Club Phone Number
+44 207 619 5000 ext 3
Most Popular Arsenal Football Club Email Address
membership@arsenal.co.uk
Issue Resolution Rate
Low (19% reported full resolution)
Arsenal Football Club Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
73% phone, 27% email
View full overview

How to Contact Arsenal Football Club?

How to Contact Arsenal Football Club?

Clients can contact Arsenal Football Club customer service for queries about rewards at +44-207-619-5000, ext 3, between business hours. Those consulting the disability liaison team can dial +44-207-619-5000 ext 2 for assistance with relevant matters. The Arsenal Football Club contact number +44-344-277-3625 is active for membership inquiries. Customers consulting the company headquarters for general information regarding its offerings can use +44-207-619-5000 to call or message. The customer care team handles client queries and concerns Monday through Friday between 9:30 AM and 5:00 PM (excluding bank holidays).

To contact Arsenal Football Club customer service, choose one of the four published emails according to the nature of your issue. The email address membership@arsenal.co.uk is available for queries and concerns regarding memberships. Users with privacy inquiries can submit a request via the Arsenal Football Club email dpo@arsenal.co.uk during office times. To discuss an issue regarding investors or franchising, write to partnerships@arsenal.co.uk. After reviewing the request, the support team will respond with a solution to your problem within working hours.

Arsenal Broadband Limited is headquartered in the United Kingdom at Highbury House, 75 Drayton Park, London, England N5 1BU. The company welcomes clients with critical and sensitive issues to arrive at the Arsenal Football Club address to seek better solutions through detailed discussions with the agents. Those who cannot visit the offices in person can also send a letter to the Arsenal Football Club location at Arsenal Football Club, Highbury House, 75 Drayton Park, LONDON, N5 1BU. Although it can take time for the business representative to respond, mailing would still ensure safe communication and better solutions to client issues.

The Arsenal website features various options for consulting business agents on different matters. Clicking Contact on the homepage will direct you to the Help Center, where you can type your question to find a list of related articles to resolve general concerns. The Contact page also features addresses to the company head office that customers with critical issues can consult. Users can also fill out the form on the same page to relay their concerns regarding memberships, tickets, services, feedback, and rewards or reach the disability liaison team for relevant matters. You can also download the Arsenal Football Club app for information and consultation. Consumers seeking personalized assistance can sign into their Arsenal Football Club account or create one on the website for a better experience.

PissedConsumer Club

Contact Information

Arsenal Football Club Website:

Arsenal Football Club Help Center:

Corporate Office Address:

Arsenal Broadband Limited
Highbury House, 75 Drayton Park
London, England N5 1BU
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 9:30am - 5:00pm

More contact details

Summary of Arsenal Football Club Customer Service Calls

54 TOTAL
CALLS
00:00 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Arsenal Football Club?

Product/ Service Question:

  • “Failure to deliver package”
  • “My digital pass doesnt work”
  • “Buying tickets”

Request for Information Question:

  • “Want to know, do you have to redeem a voucher before you visit the grands or can you just come with a gift voucher?”
  • “Help signing on”
  • “Discuss digital pass”

Account Question:

  • “Red member tickets”
  • “Ticket membership”
  • “I Want Register as a Member”

Return/ Replace Question:

  • “Return item”

Activation/ Cancellation Question:

  • “Problems renewing my season ticket before the deadline”

Shipping and Delivery Question:

  • “Yet to receive shipment tracking number 10 days after ordering”

Other Question:

  • “I want to get arsenal's jersey”
  • “Arsenal to win remaining marches”
  • “L would like to join the team”

Compare Arsenal Football Club Customer Service To

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