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Contact Arrivia Customer Service

Arrivia Phone Numbers and Emails

Toll-Free Number:

  • (888) 320-4234
    Toll-Free
Call customer service
Send Message

Customer Service:

  • (858) 625-0630
    Carlsbad, CA
  • (800) 439-1909
    Delray Beach, FL
  • (866) 871-9336
  • +6 175 514 3333
    Australia
  • +91 917 338 8151
    India
  • +35 128 959 7200
    Portugal
  • +44 189 545 5900
    UK

Headquarters:

  • (602) 749-2100

Arrivia Emails:

Customer Service
General Info
Legal
press@arrivia.com
Is this your business?

How to Contact Arrivia Customer Service?

Most Popular Number:

(888) 320-4234
Toll-Free
Total calls: 18 Last call: Jul 3, 2025
author avatar
PissedConsumer Reporter

Arrivia is a stand-alone travel loyalty provider operating in multiple countries. They have a toll-free helpline, 1-888-320-4234, to contact for queries and concerns. The company has published various helpline numbers for its branches in different countries. To talk to the customer care team in the Carlsbad office, dial 1-858-625-0630 during business hours. Arrivia customer service is also available in their branch at Delray Beach on the helpline, 1-800-439-1909. The number 1-866-871-9336 is available to contact the same office for issues and concerns. People in Australia can use the Arrivia phone number +6-175-514-3333 to contact the agent at the company office there.
To talk to the customer care team in India, visit the Arrivia headquarters in Mumbai or dial +91-917-338-8151 to discuss your issues and concerns. For the company branch in Portugal, +35-128-959-7200 is the helpline. Arrivia also has an office in the UK, with the published contact number +44-189-545-5900, available to talk to the business representative there. Lastly, 1-602-749-2100 is the helpline to the Arrivia company head office, specified for customers with serious queries. The company offers 24/7 multilingual support in 22 languages, making it convenient for customers from different countries to get efficient assistance with their concerns.

The company headquarters is Arrivia, Inc. It is in the United States at 15147 N Scottsdale Rd., Ste 210, Scottsdale, Arizona 85254. Visiting this address is recommended for discussing sensitive issues and confidential matters with the company agent. Customers with general queries can visit the Arrivia address for the company branch in their region for assistance. Customers in Mexico can send a letter or visit the address Av. Revolucion 356-60 Piso, San Pedro de los Pinos, Benito Juárez, 03100 Ciudad de México, CDMX, México for safe communication with the respective company agent. For the Arrivia office in Australia, 58 Kingston Drive, Helensvale, Queensland 4212, is the address.
People seeking to discuss a query or concern with the business representative in India can visit them at 302 - A wing, Eureka Tower, Mind Space Malad, West Mumbai - 400 063. For Arrivia headquarters in the UK, The Atrium, 1 Harefield Rd., Uxbridge, Middlesex, UB8 1EX, is the address. Lastly, customers in Portugal can call the company agent in their respective branch or visit Rua dos Brejos 2, 8200-101 Albufeira to discuss their issues in person. Individuals seeking more details about more company offices and their contact details can visit their website for information.

Four official emails are available to contact the Arrivia company for different matters. People who want general information about the company and its policies can use the email address inquiries@arrivia.com to write to the business agent. For assistance from Arrivia customer service, email hello@arrivia.com between office hours. Individuals with legal issues or concerns can contact the respective company agent by writing to legal@arrivia.com. For inquiries from the media department, press@arrivia.com is the email address. Customers can also fill out the form on the Arrivia website's Contact Us page to send a request to the company agent. After reviewing the message, the support team will respond within 2-3 business days. The reason behind the delayed response timings when contacting via email or website is the loads of information the Arrivia headquarters receive each day. People requiring immediate assistance can consider calling the company agent since that ensures an efficient response.

Arrivia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Arrivia is 8883204234. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday and Saturday. The average call time is 10 minutes.

  • People call Arrivia mainly because of refund, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Arrivia Website:

Arrivia Help Center:

Corporate Office Address:

Arrivia, Inc.
15147 N Scottsdale Rd., Ste 210
Scottsdale, Arizona 85254
United States

Other Info (opening hours):

Other Locations:

Mexico City, Mexico

Av. Revolucion 356-60 Piso

San Pedro de los Pinos, Benito Juárez

03100 Ciudad de México, CDMX, México


Australia

58 Kingston Drive

Helensvale, Queensland 4212


India

302 - A wing, Eureka Tower

Mind Space Malad

West Mumbai - 400 063


UK

The Atrium, 1 Harefield Rd.

Uxbridge, Middlesex, UB8 1EX


Portugal

Rua dos Brejos 2

8200-101 Albufeira

More contact details

Fax:

+1(602) 308-1973

Arrivia Rating Based on 6 Reviews

Rating details

1.2
more details
Value for money
Price Affordability
Customer service
Website

Rating stats

Rating trend

Summary of Arrivia Customer Service Calls

21 TOTAL
CALLS
09:59 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Arrivia?

Shipping and Delivery Question:

  • “Booked car rental and never received confirmation”
  • To file a complaint against a sales advisor in Ontario Canada and I did not receive my travel voucher free gift

Refund Question:

  • “Need refund”

Staff Question:

  • “I booked a hotel through the T-Mobile life app and they’re customer service support is down and I was charged for this hotel that I never checked into because when we showed up to the hotel they were booked.”

Product/ Service Question:

  • Complaint

Payments and Charges Question:

  • “My booking payment”

Return/ Replace Question:

  • “Change flight”

Other Question:

  • “Check in issues”
  • “To book airfare for the cruise I already booked with you.”
  • “Reserva”

Compare Arrivia Customer Service To

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