Aroma360 Phone Numbers and Emails

Toll-Free Number:

  • (866) 713-9313
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Aroma360 Emails:

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Contact Information

Aroma360 Website:

Aroma360 Help Center:

Corporate Office Address:

Aroma360, LLC
2058 NW Miami Court
Miami, Florida 33127
United States

Other Info (opening hours):

Return Address:

1148 NW 72nd Street

Miami FL 33150

Other Locations:

421 Plaza Real

Boca Raton FL 33432

300 Fifth Ave South, Suite 107

Naples FL 34102

288A S County Rd

Palm Beach FL 33480


Monday - Friday: 9:00am - 5:00pm

Saturday - Sunday: Closed

Aroma360 Rating Based on 3 Reviews

Rating details

more details
Price Affordability
Style and Design
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Aroma360's Customer Service?

Annice Zmr
Annice Zmr
Feels Disappointed | Sep 09, 2023

I absolutely love the product, but it was difficult to get a quick resolution. I obviously received a defective product to begin with, and it was very difficult to make aroma 360 aware that one month was too long to get a properly operational product.

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Wells Nru
Wells Nru
Feels Disappointed | Jul 22, 2023

Product is already overpriced so I decided to take advantage of the sale. The item was on sale for $209 and if you spin you get $100 off $200 purchase. But I was told that the 2 could jot be used together because the "sale" is considered a promo code. I looked for this in writing on the site and asked the rep to provide it to me as well. Was told that a supervisor would contact me which hasn't happened (not surprised). It's bad enough to charge almost 300 dollars for this item but to not honor your sales and promotions is just plain greed! Would have been a nice to have but there are certainly items that can accomplish the same goal for a much more realistic price point. I'm not getting caught up in the hype and paying this much money for an air freshner.

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Summary of Aroma360 Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aroma360?

Product/ Service Question:

  • “Something broke, or is missing has a defect when I went to put my diffiser together”
  • “Mini 360 not working”
  • “Quit working”

Shipping and Delivery Question:

  • “I didn't receive instructions with my Amira 360 and I can't get it to work”
  • “Didn't receive gift card”
  • “Never received my order”

Account Question:

  • “Account wuestion”
  • “Forgot 50 % code for large diffuser when checked out 09-06-23”
  • “Subscription”

Request for Information Question:

  • “Question on charge”
  • “Question regarding my auto order”
  • “Questions regarding current salw”

Activation/ Cancellation Question:

  • “Cancel transaction, return funds”
  • “I need to cancel my subscription, and I need all my money back”

Staff Question:

  • “Customer service”

Other Question:

  • “Too much money taken out”
  • “My scent does not smell good; I order my way and it does not smell like my way”
  • “Help ordering”

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