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Contact Arkansas Federal Credit Union Customer Service

Arkansas Federal Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 456-3000
Call customer service
Send Message

Customer Service:

  • (800) 653-8812
    Allied
  • (501) 457-0220
    Arkansas Federal Insurance Solutions
  • (501) 982-1000
    Central Arkansas
  • (800) 428-9623
    Chex Systems
  • (501) 320-1238
    Credit Consumer Counseling Services
  • (855) 261-2189
    CUNA TruStage
  • (800) 525-6285
    Equifax
  • (800) 397-3742
    Experian
  • (800) 355-8123
    Harland Clarke
  • (800) 966-0576
    ID Pro Select
  • (501) 533-2101
    Retirement and Investments
  • (800) 808-0828
    Route 66
  • (800) 697-9263
    Telecheck
  • (877) 322-8228
    Transunion. Credit Reports.
  • (800) 916-8800
    Transunion. Disputes.

Report Fraud:

  • (855) 343-3822
    Credit Card Fraud. Classic/Business
  • (855) 519-9523
    Credit Card Fraud. Signature

Accounting/ Billing:

  • (866) 648-4269
    iPay

General Info:

  • (800) 680-7289
    Transunion
  • (800) 553-2663
    US Treasury Direct.

Arkansas Federal Credit Union Emails:

Customer Service
Media
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Arkansas Federal Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Arkansas Federal Credit Union is 8004563000. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Wednesday and Monday. The average call time is 1 minute.

  • People call Arkansas Federal Credit Union mainly because of account, request for information, payments and charges.

View full overview ›

How to Contact Arkansas Federal Credit Union?

Most Popular Number:

(800) 456-3000
Total calls: 11 Last call: Jan 10, 2026

Arkansas Federal Credit Union's phone number is 1-501-982-1000. The Union can also be reached at the toll-free number 1-501-982-1000. AFCU customer service has separate numbers for different aspects. Credit consumer counseling services, for instance, can be called at 1-501-320-1238. 1-800-428-9623 is the number for ChexSystems, and 1-855-261-2189 is the number for CUNA TruStage. For debit card fraud, 1-800-456-3000 has to be provided.
Apart from AFCU phone numbers, clients can also send faxes to the company. The fax number is 1-501-982-3299. Faxes will be attended to immediately if faxed between 7 AM and 7 PM CT from Monday to Friday.

Arkansas Federal Credit Union offers an email support option for clients preferring email communication. To get in touch with their customer service team, send an email to info@afcu.org. The email address is also available on the website in the Contact Us section. There is also an option to fill out a form indicating the client wants information about the service needed. When clients have submitted their questions and provided their contact information through this form, AFCU customer service will do its best to respond within one business day.

There are several Arkansas Federal Credit Union mailing addresses. Clients can find the complete list of mailing addresses on the website. Visit the site and go to Help & Support Resources and Other Contact Info.

The main mailing address is Arkansas Federal Credit Union, PO Box 24410, Little Rock, AR 72221, United States. The delivery address for FedEx, UPS, and DHL is 17500 Cantrell Road, Little Rock, AR 72223, United States. The mailing address for the mortgage servicing department is PO Box 22214, Little Rock, AR 72221, United States.

Other Arkansas Federal Credit Union locations exist besides the headquarters at 17500 Cantrell Road, Little Rock, AR, 72223. To get all the locations, go to the website and click on Contact Us. Scroll down and click on Find a Branch Near You. There are branches in many cities and towns throughout the United States, and clients can locate the nearest branch.

PissedConsumer Club

Contact Information

Arkansas Federal Credit Union Website:

Arkansas Federal Credit Union Help Center:

Corporate Office Address:

Arkansas Federal Credit Union
17500 Cantrell Road
Little Rock, Arkansas 72223
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 7:00pm


Mailing Address:

P.O. Box 24410,

Little Rock,

Arkansas 72221,

United States


Other Locations:

2424 Marshall Rd,

Jacksonville,

Arkansas 72076,

United States


1221 South Shackleford Rd,

Little Rock,

Arkansas 72211


1000 South Main St,

Searcy,

Arkansas 72143,

United States

More contact details

Fax:

1-501-982-3299

Arkansas Federal Credit Union Rating Based on 3 Reviews

Rating details

2.4
more details
Reliability
Product or Service Quality
Diversity of Products or Services
Customer service

Rating stats

Rating trend

Summary of Arkansas Federal Credit Union Customer Service Calls

26 TOTAL
CALLS
01:04 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Arkansas Federal Credit Union?

Payments and Charges Question:

  • “I call stating that some fraudulent charges was on my card”
  • “I lost my debit card”
  • “Unauthorized debit”

Account Question:

  • “Someone took money out of my bank account”
  • “I cant get into my account”
  • “Account i's locked account is locked”

Product/ Service Question:

  • “Cant access money emergenv”
  • “Money was withdrawn out of my savings and I don't know from where”
  • “1000$ Why is it on point of withdrawal”

Request for Information Question:

  • “Checking on my deposits”

Cards Question:

  • “Bank card declined at store”
  • “Credit card dispute”

Other Question:

  • “Funds on hold”
  • “Traveling out of state”

About

Summary

Arkansas Federal Credit Union is a not-for-profit financial organization. It was founded in 1956. The union headquarters is based in Jacksonville, Arkansas, United States. There are more than 13 branches which specialize in financial services. They cooperate with individuals and businesses. Arkansas Federal Credit Union provides mortgages, recreation loans, life insurance, savings accounts, and online banking services. Customers can also get payroll solutions and point of sale solutions. Registration is free. Customer assistance is provided by email and by phone. There is an Arkansas FCU Mobile Banking application for mobile devices with Android and Apple operating systems. The company contributes to the Arkansas Children's Hospital.

Arkansas Federal Credit Union reviews and complaints

Arkansas Federal Credit Union is ranked 106 out of 1156 in Loans and Mortgages category

Compare Arkansas Federal Credit Union Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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