Contact Arizona Public Service Customer Service

Homeowners have the convenient option to contact APS Arizona via live chat to address various matters. These include account-related issues, billing inquiries, and energy usage issues. To initiate the live chat session, visit the official APS website, scroll to the bottom of the page, and select the "Contact Us" option. On the subsequent page, locate the "Let's Chat" feature and click on it. APS offers a live chat service on weekdays from 7 AM to 7 PM MST, with service unavailable on weekends and holidays. This gives customers an accessible and efficient channel to engage with the APS customer service regarding their inquiries and issues.

APS offers two specific Arizona Public Service addresses to cater to different purposes, namely for sending payments and written mail inquiries. Suppose you wish to make payments using personal checks, cashier's checks, or valid money orders. You can use the Arizona Public Service corporate office address, APS, PO Box 37812, Boone, IA 50037-0812. While sending your payments via mail, you should include your 10-digit APS account numbers. Similarly, for written inquiries or correspondence, send your mail to Arizona Public Service address: AP MS 3200, PO Box 53933, Phoenix, AZ 85072-3933. These Arizona Public Service addresses serve as crucial contact points for various customer-related needs, ensuring efficient communication and effective handling of payment and inquiries with APS.