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Contact Arizona Diamondbacks Customer Service

Arizona Diamondbacks Phone Numbers and Emails

Toll-Free Number:

  • (800) 821-7152
    D-backs Baseball Academy
Call customer service
Send Message

Customer Service:

  • (602) 462-6799
    Chase Field Tours
  • (602) 462-6500
    Executive Offices
  • (602) 462-4020
    Guest Relations Centers
  • (602) 462-6173
    Lost and Found Hotline
  • (888) 652-7467
    MLB Advanced Media, L.P.
  • (602) 462-6454
    Scoreboard Messages

Accessibility:

  • (602) 462-6163
    Disability Services Manager
  • (512) 434-1542
    International Customer
  • (866) 239-1284

Events/ Guest Relations:

  • (602) 462-6607
    Guest Relations Hotline

Legal:

  • (212) 931-7800
  • (646) 495-4091

Sales/ Reservations:

  • (602) 514-8400
    General Tickets
  • (602) 462-4600
    Suite and Special Event Rentals

Arizona Diamondbacks Emails:

Accessibility
Complaints/ Feedback
Customer Service
Anthem Singers, Closed Captioning, D-backs Authentics, Mascot, MLB Advanced Media, L.P.
Events/ Guest Relations
Legal
Privacy Inquiries
Media
Sales/ Reservations
General Tickets, Group Tickets, Season Tickets, Suite and Special Event
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How to Contact Arizona Diamondbacks?

Most Popular Number:

(800) 821-7152
D-backs Baseball Academy
author avatar
PissedConsumer Reporter

To call D-backs Baseball Academy for general queries and complaints, customers can dial the toll-free number 1-800-821-7152 between business hours. Users consulting for chase field tours can call 1-602-462-6799 for efficient assistance. The Arizona Diamondbacks customer service phone number 1-602-462-6500 is active to contact the executive offices for queries and concerns. Those consulting the guest relations centers can dial 1-602-462-4020 for information and help. The number 1-602-462-6173 is the hotline for lost and found cases. To contact Arizona Diamondbacks customer service for media-related inquiries, 1-888-652-7467 is the helpline. Customers can also use 1-602-462-6454 to call or message for similar purposes.
The company has also published 1-602-462-6163 to consult the disabilities services manager for accessibility issues. International customers can dial 1-512-434-1542 or 1-866-239-1284 for quick solutions to such problems. Arizona Diamondbacks' contact number, 1-602-462-6607, is for event and guest relations. Those with legal issues and concerns can call 1-212-931-7800 or 1-646-495-4091 for efficient assistance. For sales and reservations, 1-602-514-8400 is the contact number. Lastly, customers inquiring about suites and event rentals can call 1-602-462-4600 for help between business hours.

Like the published helplines, multiple email addresses are available to consult the business representatives for queries and concerns. Users with accessibility issues can write to access@website.mlb.com. To submit your complaints or feedback, fanfeedback@dbacks.com is the Arizona Diamondbacks email. Clients inquiring about anthem singers can email anthem@dbacks.com between business hours. For issues regarding closed captioning, contact csresponse@mlb.com. Users with queries about D-backs Authentics can email dbacksauthentics@dbacks.com for information and assistance. The email customerservice@mlb.com is specified to contact the media agent for related inquiries. To share queries regarding Mascot, email baxter@dbacks.com. The Arizona Diamondbacks email address, events@dbacks.com, is for issues regarding events and guest relations. Users with privacy inquiries can contact the respective agent at dataprivacy@mlb.com. The email legal@website.mlb.com is for other legal concerns. Those consulting the media department for relevant issues can use the Arizona Diamondbacks contact email publicrelations@mlb.com to contact the respective agent. For general ticket inquiries, tickets@dbacks.com is the email address. Clients consulting for group ticket inquiries can write to groups@dbacks.com during customer care hours. The email address seasontickets@dbacks.com is for queries about season tickets. Lastly, suites@dbacks.com is the email to consult Arizona Diamondbacks customer service for suites and special event inquiries.

For online consultation, visit the Arizona Diamondbacks website and click Help or Contact Us on the homepage. That will direct you to the published helplines to consult different company departments. The Contact page also features links for general queries, feedback, general ticket information, suites and special event information, group ticket info, and season ticket details. Customers can consult those or use the Arizona Diamondbacks emails on the same page to write to the support team. You can also send a letter to Arizona Diamondbacks at PO Box 2095, Phoenix, AZ 85001, or explore other online resources for self-assistance to make the most out of your experience with the company.

Arizona Diamondbacks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    37% phone 63% email
  • The best email to contact Arizona Diamondbacks is fanfeedback@dbacks.com. 74% of customers use this email address to address their issues and concerns.

  • The best phone number to call Arizona Diamondbacks is 8008217152. 50% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday and Tuesday.

View full overview ›
PissedConsumer Club

Contact Information

Arizona Diamondbacks Website:

Arizona Diamondbacks Help Center:

Corporate Office Address:

Arizona Diamondbacks
401 East Jefferson St.
Phoenix, Arizona 85004
United States

Other Info (opening hours):

Mailing Address:

Arizona Diamondbacks

P.O. Box 2095

Phoenix, AZ 85001


MLB Advanced Media, L.P.

Privacy Administrator

1271 Avenue of the Americas

New York, NY 10020

More contact details

Fax:

+1(602) 514-8599

Arizona Diamondbacks Rating Based on 5 Reviews

Rating details

1.2
more details
Discounts and Special Offers
Website
Product or Service Quality
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Rating stats

Rating trend

Summary of Arizona Diamondbacks Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Arizona Diamondbacks?

Product/ Service Question:

  • “Baggage storage”
  • “Having trouble accessing tickets”
  • “Complain about lack of handycap seating for $99summer pass”

Return/ Replace Question:

  • “Ticket exchanges”

Cards Question:

  • “Lost credit card”

Request for Information Question:

  • “Need assistance purchasing summer pass, etc support may be necessary.”

Other Question:

  • “Price”
  • “I entered the wrong email”
  • “Lost drivers license”

Compare Arizona Diamondbacks Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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