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Contact Aritzia Customer Service

How to Reach a Person at Aritzia

Verified Contact Information

Toll-Free Number:

  • 1-855-274-8942
    Support
Call Now
Send Message

Customer Service:

  • +1 778 331 8564
    International

Headquarters:

  • +1 604 251 3132
    Office

Customer Service:

service@aritzia.com

General Info:

sustainability@aritzia.com
Sustainability

Accessibility:

aoda@aritzia.com

Investors/ Franchising:

investors@aritzia.com
Investor Relations

Legal:

cpo@aritzia.com
Privacy Inquiries
legal@aritzia.com

Media:

pr@aritzia.com
PR Inquiries
media@aritzia.com
Press Inquiries

Sales/ Reservations:

corporatesales@aritzia.com

Aritzia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Aritzia Phone Number
1 (855) 274-8942
Average Calls duration
1 minute
Most Popular Aritzia Email Address
service@aritzia.com
Issue Resolution Rate
Low (22% reported full resolution)
Contact Method Distribution
82% phone, 18% email
Common Reasons for Contact
Return/ replace, product/ service, payments and charges
View full overview

How to Contact Aritzia?

Aritzia's phone number for contacting the customer service department is 855-274-8942. This is a toll-free line for getting consumer support and assistance. If you are an international caller, please dial +1-778-331-8564. To contact the headquarters directly, call +1-604-251-3132. The phone support is available Monday through Sunday from 6 am to 9 pm PST.
The best days to call Aritzia customer care are Saturday and Monday as the volume of calls on these days is the lowest.

Aritzia email address for customer service is service@aritzia.com. If you have issues navigating the Aritzia website, send your report to aoda@aritzia.com. Would like to get in touch with the sales department? Drop an email at corporatesales@aritzia.com.
If you have PR, media or press inquiries, send them to pr@aritzia.com (for PR inquiries) or to media@aritzia.com (for press inquiries). Seeking to contact the legal department? Send a message to legal@aritzia.com.

The company’s headquarters is located in Vancouver. Aritzia address for the head office is 611 Alexander Street, Vancouver, British Columbia V6A 1E1, Canada. If you need to contact Aritziateam offline, send your letters to this address.

Aritzia customer support is available Monday through Sunday from 6 am to 9 pm PST. The schedule can be different during major holidays. To be sure, you can contact the support team to get information about the holiday schedule in advance.

Aritzia website allows customers to contact the company via an online form or live chat.
To start Aritzia live chat, click a message-shaped button in the lower right corner of the page. An available customer care representative will be in touch with you.
To fill out an online form, go to the “Contact Us” page and click the “Email Us” hyperlink in the “Email” section. Then, provide the requested information and submit your inquiry.

PissedConsumer Club

Contact Information

Aritzia Website:

Aritzia Help Center:

Corporate Office Address:

Aritzia Inc.
611 Alexander Street
Vancouver, British Columbia V6A 1E1
Canada

Other Info (opening hours):

Hours:

Monday - Sunday: 6:00am - 9:00pm PST

More contact details

Fax:

+1 (604) 251-6575

Why Customers Call Aritzia?

Top Reasons of Customers Calls

  • Return/ Replace 39%
  • Customer Inquiries & Issues 17%
  • Payments and Charges 9%
  • Product/ Service 9%
  • Cards 9%
  • Request for Information 9%
  • Shipping and Delivery 4%
  • Questions About an Order 4%

Return/ Replace

39%
  • "Return"
  • "Return question"
  • "Changing order"

Customer Inquiries & Issues

17%
  • "Scam artist Sophia Wong AKA Kelsey Quinn Bennett portraying NYC corporate employee"
  • "Consultar salon targets regalo"
  • "What is the Color of item ordered just 30 minutes ago"

Payments and Charges

9%
  • "Charged me twice"
  • "I got charged twice on my credit card"

Product/ Service

9%
  • "Purchase gift catds"
  • "Wanted to order a hoodie sweatshirt"

Cards

9%
  • "Gift card processed. The jackets were accidentally ordered. I wanted to see if I could get a refund"
  • "I bought my daughter in-law a sweater for Xmas and it did not suit her. She cannot find something that as he likes. I was sent a gift card and I would like a refund instead"

Request for Information

9%
  • "Help with website"
  • "Question about reservation"

Shipping and Delivery

4%
  • "Wrong city listed on shipping order"

Questions About an Order

4%
  • "Order"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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