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Contact Aritzia Customer Service

Aritzia Phone Numbers and Emails

Toll-Free Number:

  • (855) 274-8942
    Support
Call customer service
Send Message

Customer Service:

  • +1 778 331 8564
    International

Headquarters:

  • +1 604 251 3132
    Office

Aritzia Emails:

Accessibility
Customer Service
General Info
Sustainability
Investors/ Franchising
Investor Relations
Legal
Privacy Inquiries
Media
PR Inquiries, Press Inquiries
Sales/ Reservations
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How to Contact Aritzia?

Most Popular Number:

(855) 274-8942
Support
Total calls: 10 Last call: Jan 19, 2024
author avatar
PissedConsumer Reporter

Aritzia's phone number for contacting the customer service department is 855-274-8942. This is a toll-free line for getting consumer support and assistance. If you are an international caller, please dial +1-778-331-8564. To contact the headquarters directly, call +1-604-251-3132. The phone support is available Monday through Sunday from 6 am to 9 pm PST.
The best days to call Aritzia customer care are Saturday and Monday as the volume of calls on these days is the lowest.

Aritzia email address for customer service is service@artizia.com. If you have issues navigating the Aritzia website, send your report to aoda@artizia.com. Would like to get in touch with the sales department? Drop an email at corporatesales@artizia.com.
If you have PR, media or press inquiries, send them to pr@artizia.com (for PR inquiries) or to media@artizia.com (for press inquiries). Seeking to contact the legal department? Send a message to legal@artizia.com.

The company’s headquarters is located in Vancouver. Aritzia address for the head office is 611 Alexander Street, Vancouver, British Columbia V6A 1E1, Canada. If you need to contact Aritziateam offline, send your letters to this address.

Aritzia customer support is available Monday through Sunday from 6 am to 9 pm PST. The schedule can be different during major holidays. To be sure, you can contact the support team to get information about the holiday schedule in advance.

Aritzia website allows customers to contact the company via an online form or live chat.
To start Aritzia live chat, click a message-shaped button in the lower right corner of the page. An available customer care representative will be in touch with you.
To fill out an online form, go to the “Contact Us” page and click the “Email Us” hyperlink in the “Email” section. Then, provide the requested information and submit your inquiry.

Aritzia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Aritzia is 8552748942. 83% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday and Monday.

  • People call Aritzia mainly because of return/ replace, product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Aritzia Website:

Aritzia Help Center:

Corporate Office Address:

Aritzia Inc.
611 Alexander Street
Vancouver, British Columbia V6A 1E1
Canada

Other Info (opening hours):

Hours:

Monday - Sunday: 6:00am - 9:00pm PST

More contact details

Fax:

+1 (604) 251-6575

Aritzia Rating Based on 3 Reviews

Rating details

1.8
more details
Exchange, Refund and Cancellation Policy
Customer service
Price Affordability
Website

Rating stats

Rating trend

Summary of Aritzia Customer Service Calls

12 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aritzia?

Return/ Replace Question:

  • “Return”
  • “Exchange”
  • “Return issues”

Payments and Charges Question:

  • “Charged me twice”
  • “I got charged twice on my credit card”

Cards Question:

  • “I bought my daughter in-law a sweater for Xmas and it did not suit her. She cannot find something that as he likes. I was sent a gift card and I would like a refund instead”

Product/ Service Question:

  • “Wanted to order a hoodie sweatshirt”

Other Question:

  • “Label leather DENIM FORUM label dye discoloured jacket when washef”

Compare Aritzia Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Zara
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1.2 out of 5
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