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Contact Ariel Rider Ebikes Customer Service

Ariel Rider Ebikes Phone Numbers and Emails

Toll-Free Number:

  • (855) 423-3729
    Financing With Affirm
Call customer service
Send Message

Customer Service:

  • (206) 825-2266

Ariel Rider Ebikes Emails:

Customer Service
Financing With Affirm
General Info
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How to Contact Ariel Rider Ebikes?

Most Popular Number:

(855) 423-3729
Financing With Affirm
Total calls: 21 Issues resolved: 2 Last call: Jan 9, 2025
author avatar
PissedConsumer Reporter

The Ariel Rider customer service phone number 1-855-423-3729 is a toll-free helpline for queries about financing. Clients can call this number for efficient assistance between business hours. Those seeking help with general or technical issues can consult the business representatives at 1-206-825-2266 Monday through Friday between 9:00 AM and 5:00 PM PST. Users can also consult Arba International LLC, at 3025 NE 181 Street, Lake Forest Park, Washington 98155, United States, between these times for efficient assistance from Ariel Rider Ebikes customer care.

To email Ariel Rider customer service to request financing with Affirm, write to help@affirm.com between the specified contact hours. Customers seeking general information regarding the company's products and services can contact the business agents via the Ariel Rider email info@arielrider.com. When emailing the company representative, customers must include complete information concerning the issue. However, if personal details are needed to resolve the matter, consulting the Ariel Rider Ebikes location for in-person assistance is better.

For online consultation, open the Ariel Rider website in your browser and click on Chat with Us at the bottom right corner of the homepage. That will direct you to a new page with detailed information regarding shipping queries and discounts. Users can also initiate a live chat with Ariel Rider Ebikes customer care on the same page. Another option is to click Contact Us and complete the form by providing your name, email address, subject of concern, and the message. After reviewing it, Ariel Rider's customer service will respond within two or three business days. Clients can also visit the Help Center on the website to find information regarding common queries and resolve those quickly without the need to email and wait for a long time to receive a response.

Ariel Rider Ebikes Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Ariel Rider Ebikes is 2068252266. 53% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday.

  • People call Ariel Rider Ebikes mainly because of product/ service, request for information and activation/ cancellation.

View full overview ›
PissedConsumer Club

Contact Information

Ariel Rider Ebikes Website:

Ariel Rider Ebikes Help Center:

Corporate Office Address:

Arba International LLC
3025 NE 181 Street
Lake Forest Park, Washington 98155
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm

More contact details

Ariel Rider Ebikes Rating Based on 4 Reviews

Rating details

3.0
more details
Style and Design
Customer service
Value for money
Diversity of Products or Services

Rating stats

Rating trend

How Good is Ariel Rider Ebikes's Customer Service?

Blakely Reb
Blakely Reb
Feels Disappointed | Jul 08, 2024

Tighten spokes to get rid of noise needs heavy duty tires and tubes

Read full quote
Carlos H Ksv
Carlos H Ksv
Feels Disappointed | Apr 04, 2024

Great product, HORRIBLE customer service

Read full quote
Celia Izb
Celia Izb
Feels Satisfied | Aug 15, 2023

Ariel Rider got back to me via email sometimes in a matter of minutes all the times in a matter of a few hours

Read full quote

Summary of Ariel Rider Ebikes Customer Service Calls

45 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ariel Rider Ebikes?

Product/ Service Question:

  • “To purchase motor”
  • “Wanting to order battery”
  • “Lost Battery Key”

Request for Information Question:

  • “Information”
  • “I got questions”
  • “To find out about my order”

Return/ Replace Question:

  • “Replacement parts”
  • “I want to exchange order”
  • “To change one of the bikes on my order to a different bike”

Activation/ Cancellation Question:

  • “Cancel an order”

Shipping and Delivery Question:

  • “Wrong part”
  • “Missing parts”

Account Question:

  • “Not reaching 33 mph when unlocked”
  • “The won't answer my emails”

Payments and Charges Question:

  • “Military discount?”
  • “Bike not charge”

Staff Question:

  • “Customer service”

Other Question:

  • “Controller”
  • “Brake assembly”
  • “Issue with bike.”

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