530 views
New Reviewer
2 comments

I have received my shipment and commercial invoice of my package is with 26$ however Aramex rep said that Egyptian governmental office estimated the value with 62$ and it s ok ! then as per law I have to pay 30% + 10% customs and sales tax however ARAMEX has taken 50$ from me this means double my package price !!!!!!

.....

and gave me a fake receipt with its letter head just a white paper receipt , how come I should believe them that they have paid this amount without giving me a copy of the governmental receipt , IAM sure 100% they have it because it is not my first time I get a shipment and pay customs but unfortunately first time with ARAMEX. all the shipping companies give these receipts and I pay based on them , they CHEAT do not use them

Reason of review: Problems with payment.

Monetary Loss: $50.

Preferred solution: Full refund.

Aramex Cons: Stealing from customers, Service.

Location: Cairo, Al Qahirah

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

302******** - however when I have asked your call centre team that I want the governmental receipts that the amount was paid by , they said they do not give it to the customers and the customer only gets the C something .. !! like one with your letterhead and I won't accept it because I want evidence that you do not cheat and you have paid this and this is my right

Guest

Dear Customer,

In order to help you further with your complain would you please advice the airway bill to check it out and revert

Regards

Moustafa Salem on behalf of Aramex team

Aramex Reviews

  1. 621 reviews
  2. 61 reviews
  3. 18 reviews
  4. 16 reviews
  5. 25 reviews
Aramex reviews