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Contact Aquatalia Customer Service

Aquatalia Phone Numbers and Emails

Toll-Free Number:

  • (866) 217-1480
Call customer service
Send Message

Customer Service:

  • (646) 677-5555

Legal:

  • (866) 250-7655
    Privacy Inquiries

Aquatalia Emails:

Customer Service
Legal
Privacy Inquiries
customerservice@aquatalia.com
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Aquatalia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Aquatalia is 8662171480. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Thursday.

  • People call Aquatalia mainly because of return/ replace, request for information and refund.

View full overview ›
PissedConsumer Club

Contact Information

Aquatalia Website:

Aquatalia Help Center:

Corporate Office Address:

GBG USA, Inc.
965 Madison Ave at 75th Street
New York, New York 10021
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 6:00pm

More contact details

Aquatalia Rating Based on 2 Reviews

Rating details

3.3
more details
Product or Service Quality
Price Affordability
Website
Reliability

Rating stats

Rating trend

Summary of Aquatalia Customer Service Calls

36 TOTAL
CALLS
00:00 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aquatalia?

Return/ Replace Question:

  • “I need to return or exchange some shoes, please.”
  • “Exchange for the right size”
  • “To get a return label”

Request for Information Question:

  • “I want a Confirmation of my order .”
  • “Check on my order placed last night”
  • “Looking for order no.”

Refund Question:

  • “Refund”
  • “Want a refund for a pair of boots that were returned!!!”
  • “Follow up on refund”

Shipping and Delivery Question:

  • “Wrong size shipped”
  • “Wrong product”

Product/ Service Question:

  • “Order AQUA-220671 was canceled why”
  • “On my recent purchases, I'm not seeing rewards? I'm currently looking to purchase another item and would like to get rewards credit. Help?”

Payments and Charges Question:

  • “Edwin ordered last night. I don’t want to enter my credit card info a second time.!”

Website/ Application Question:

  • “Want to purchase boots- website down”

Other Question:

  • “Reorder”
  • “To get a shoe”
  • “Order no 215051”

Compare Aquatalia Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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