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Contact Aquatalia Customer Service

Aquatalia Phone Numbers and Emails

Toll-Free Number:

  • (866) 217-1480
Call customer service
Send Message

Customer Service:

  • (646) 677-5555

Legal:

  • (866) 250-7655
    Privacy Inquiries

Aquatalia Emails:

Customer Service
Legal
Privacy Inquiries
customerservice@aquatalia.com
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Aquatalia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Aquatalia is 8662171480. 69% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Thursday. The average call time is 1 minute.

  • People call Aquatalia mainly because of return/ replace, request for information and product/ service.

View full overview ›

How to Contact Aquatalia?

Most Popular Number:

(866) 217-1480
Total calls: 37 Issues resolved: 3 Last call: Jan 20, 2026

The Aquatalia phone number is (866) 217-1480. It’s a toll-free line for various inquiries regarding the company and the products it offers. In a live conversation with one of the Aquatalia customer care agents, you can get updates on your order, ask questions about the available clothing, request a refund or start a return. The support team can also tell you more about the gift cards, assist with payments, or resolve delivery issues. The busiest day of the week for the support call centre is Friday, while Thursdays have the lowest contact volume.

The Aquatalia email address is customerservice@aquatalia.com. Alternatively, customers can send their questions and comments to help@aquatalia.com. For legal inquiries, please contact the company at privacy@globalbrandsgroup.com. Inquiries regarding purchases, returns, refunds, and other order-related questions can be submitted via the Aquatalia live chat as well.

The Aquatalia customer service hours are from 8 a.m. to 5 p.m. EST. The company operates on weekdays only and is closed on Saturday and Sunday. The usual opening hours may change during public holidays, and the support team might be unavailable. Please contact the Aquatalia support before the holiday season to receive updates on scheduled changes to the regular support hours.

The Aquatalia website has a live chat for contacting the support team. To start the chat, customers should simply click on the “Chat with us” button in the bottom-right of the page and select the “Send a message” option. For general inquiries, such as refunds and returns, product care and shipping, it’s possible to browse the answers at the top of the chat window.

PissedConsumer Club

Contact Information

Aquatalia Website:

Aquatalia Help Center:

Corporate Office Address:

GBG USA, Inc.
965 Madison Ave at 75th Street
New York, New York 10021
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

More contact details

Aquatalia Rating Based on 1 Reviews

Rating details

1.0
more details
Price Affordability
Value for money
Product or Service Quality
Website

Rating stats

Rating trend

Summary of Aquatalia Customer Service Calls

54 TOTAL
CALLS
01:27 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aquatalia?

Return/ Replace Question:

  • “Return label”
  • “Want a return label”
  • “Get a return label”

Request for Information Question:

  • “Need help with return label”
  • “Need help with my return”
  • “I want a Confirmation of my order .”

Product/ Service Question:

  • “Product inquiry/Vista Satchel length, height, width measurements”
  • “Purchase new shoes”
  • “Order AQUA-220671 was canceled why”

Refund Question:

  • “Refund”
  • “Want a refund for a pair of boots that were returned!!!”
  • “Follow up on refund”

Shipping and Delivery Question:

  • “Wrong size shipped”
  • “Wrong product”

Payments and Charges Question:

  • “Edwin ordered last night. I don’t want to enter my credit card info a second time.!”

Website/ Application Question:

  • “Want to purchase boots- website down”

Other Question:

  • “Reorder”
  • “To get a shoe”
  • “Order no 215051”

Compare Aquatalia Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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