Appliances Direct Return Policy
Log into the order tracking portal below; The Customer just need The User's sales order number and email address. Website can only remove old refrigeration appliances if they have been fully defrosted, free of water and ready for collection. The Company cannot remove dishwashers or washing machines if there is excess water still in the pipes. All appliances requiring a collection must be un-installed and disconnected prior to delivery of the replacement item. Please make sure all of these requirements in the checklist are met as The Company are unable to refund on this service. If The Client have not selected Appliances Direct's' disconnection service, please make sure The Customer's old appliance is fully disconnected from sockets and pipe work. The connection is in a domestic property. There must be enough space to fit the new appliance. There must be easy access to a working water connection and an independent waste outlet.
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Appliances Direct Delivery Policy
No need to wait in, Website will deliver when it suits The User of company services Appliances Direct give a 1hr time slot for small items. Collect from The Client's local store. Larger items will be delivered to a ground floor room of The Customer's choice. Company's delivery team can take large appliances to a ground floor room of The User's choice but they can't carry large appliances up or down stairs. Very large appliances such as American Fridge Freezers and Range Cookers are delivered to The Client's doorstep or garage only. The following postcodes are classed as Non-Mainland UK or Remote/Rural delivery: AB, IV, KW, PA, PH, HS, KA, ZE, PO30-PO41, IM, JE, GY, BT, TR21-TR25. Tumble drier was delivered at the time that I chose and the two delivery men were excellent. They unpacked the appliance and moved it to the correct position and took the packaging away. Delivered when said men were excellent took packing away with them a credit to company.
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Company's Site may, from time to time, contain links to and from the websites of third parties. Please note that if The Client of Appliances Direct follow a link to any of these websites, such websites will apply different terms to the collection and privacy of The Customer's personal data and The Company do not accept any responsibility or liability for these policies. When The User leave Company's Site, Appliances Direct encourage The Client of Appliances Direct to read the privacy notice/policy of every website The User of company services visit. Appliances Direct will collect details such as The Client's name, contact details and bank details in order to contact The User of Website about goods or services ordered with The User to place further orders, and to pay The User of company services for the goods and/or services supplied. Website will keep the personal data for 7 years further to being provided with the goods/services. In this case, Appliances Direct may have to cancel a product or service The User of company services have with Website but The Company will notify The User of Website if this is the case at the time.
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