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2.7

Just had couch delivered today only to find out it was not what was pictured. Took a closer look and the picture was different from the diagram so there for keep a eye out cause their putting pictures of products up but different diagrams so if your not on you p and q's when it arrives you will not get what you want and paid for.

When I talk to them no help they want me to pay to ship back or they will come and get it for 75 cent a pound one way my order was close to 300 pounds so more than item cost almost to get it there and back. Plus to accept the return must not be opened so how could you even know if you have the right stuff instill you open.

So the company I take it knows they got you in the end I'm sure some people have know problems with some orders but from my experience they are out to get you and are very miss leading when I started checking and matching pictures to the diagrams. This was my experience hope this helps someone plus take almost a month to get item.

Reason of review: Return, Exchange or Cancellation Policy.

Location: Lexington, North Carolina

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